Why More Companies Are Letting Their CMO Absorb the CRO Role

Written by David Cyrus | Jun 11, 2025 3:54:33 PM

Companies across all stages are rethinking how they structure their go-to-market teams.

One shift is becoming increasingly common:

The CMO is taking over what used to be the CRO’s job.

This is not about downplaying the importance of sales. It is about recognizing that many of the operational aspects of revenue forecasting, pipeline tracking, quota management, and sales dashboards are now handled by RevOps and AI.

What remains is strategic ownership of growth. And the person already driving demand, defining messaging, and managing the buyer journey is often the best fit to lead it: the CMO.

The Traditional Split Made Sense in the Past

Historically, companies divided growth responsibilities into two tracks.

The CMO focused on brand, campaigns, and demand generation.
The CRO focused on sales targets, forecasting, and revenue operations.

This structure worked when:

  • Forecasting was manual

  • Sales processes were highly relationship-driven

  • Marketing was seen as a top-of-funnel support function

That structure does not reflect how most modern companies operate, especially in digital-first or marketing-led environments.

What RevOps and AI Handle Today

With the right infrastructure in place, many responsibilities previously assigned to a CRO can now be handled by systems and operations teams.

  • Forecasts segmented by region, product, or team

  • Lead scoring and routing

  • Pipeline health tracking

  • Sales performance analytics

  • Customer expansion and churn risk detection

These tasks no longer require executive ownership. They require reliable data, strong RevOps leadership, and smart automation.

Why the CMO Is Best Positioned to Own Revenue

Modern CMOs do far more than build awareness. They shape positioning, generate pipeline, and connect messaging across the buyer journey.

In many companies, the CMO already:

  • Leads demand generation

  • Defines go-to-market positioning

  • Oversees campaign strategy and execution

  • Partners closely with sales and product teams

  • Provides sales enablement tools and competitive insights

When marketing is already responsible for most of the pipeline, and when sales execution is supported by automation and analytics, there is little reason to split leadership between two executives. Consolidating ownership improves speed, accountability, and alignment.

This Model Applies to All Stages, But Startups Feel It First

This approach benefits companies at all stages, but it becomes critical in fast-moving environments. It is especially relevant for:

  • Startups building lean go-to-market teams

  • SaaS companies with short sales cycles and high marketing contribution

  • Digital-first businesses with self-directed buyers

  • Teams adopting AI and RevOps early in their growth

Even larger companies are beginning to consolidate leadership under one revenue owner. Many are finding that separating marketing and sales leadership creates more friction than focus.

What the New GTM Org Looks Like

More companies are moving toward a model like this:

  • The CMO owns pipeline and revenue targets

  • A VP of Sales reports to the CMO

  • RevOps manages forecasting, attribution, and systems

  • AI supports deal prioritization, coaching, and performance insights

The CRO title may still exist in some organizations, but the function is increasingly integrated into a unified go-to-market engine led by the CMO.

Final Thought

If your company is debating whether to hire both a CMO and a CRO, here is our view.

You do not need two executives to lead the same customer journey. You need one leader who can align brand, demand, and revenue under a single strategy. That leader is often your CMO.

We help companies build that model. One message. One strategy. One team responsible for growth.

If this sounds like the structure your business is moving toward, we would be happy to have a conversation.