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Strategy

The Boring AI Strategy: Why the Biggest ROI Comes from Your Most Tedious Process

February 20, 202610 min read

Two accountants at a $10M firm automated invoice processing. Cost per invoice went from $7.00 to $0.20. That is a 97% drop. No chatbot. No copilot. No press release. Just invoices.

They hit 80% accuracy in week one. Six months later, 98%. The firm freed up hundreds of hours per quarter and redeployed that time to advisory work that actually grows revenue.

This is not a story about cutting-edge AI. It is a story about the most boring process in the building turning into the best investment the firm made all year.

Most companies chase the flashiest AI project first. The ones seeing real returns start with the most tedious one.

Most companies start with the wrong AI project

The biggest AI ROI comes from back-office process AI automation, not customer-facing chatbots or internal copilots.

Every company wants the same thing right now: an AI chatbot on the website, a copilot for the team, a content engine that writes blog posts. These are the projects that get budget approval because they are easy to explain to a board.

The problem is they are also the hardest to measure. A chatbot handles support tickets, but did it actually reduce cost? A copilot helps employees draft emails, but did output improve? Content generation is fast, but is it converting?

Meanwhile, the accounts payable team is manually keying invoice data into spreadsheets 200 times a month. The front desk is missing 35% of inbound calls. The operations manager is spending 15 hours a week on data entry that software could handle in minutes.

These are boring problems. Nobody puts them in a keynote. But they have something the flashy projects do not: a clear before-and-after metric, a short implementation timeline, and an immediate cost reduction that funds the next project.

The boring work portfolio

Invoice processing, call routing, data entry, insurance claims, and appointment booking are the highest-ROI AI automation targets.

Here is what the boring work portfolio looks like across industries. These are the tasks nobody wants to do, everyone tolerates, and AI automation eliminates at a fraction of the cost.

TaskIndustryManual CostAI Automation Impact
Invoice processingAccounting, professional services$7.00 per invoice$0.20 per invoice (97% reduction)
Call answeringDental, healthcare35% of calls unanswered24/7 coverage, zero missed calls
Call routingHVAC, home servicesOne person routing hundreds of callsAutomated triage, dispatch, and scheduling
Data entryPost-acquisition, PE portfolio3 FTEs on repetitive entrySoftware handles it in minutes
Insurance claims processingHealthcare, dentalManual verification, slow reimbursementAutomated extraction and submission
Appointment bookingHealthcare, professional servicesFront desk bottleneck, after-hours gapsAI books directly into schedule 24/7

Every one of these tasks shares the same profile: high volume, low complexity per unit, measurable cost, and zero strategic value. That is exactly the profile where AI automation delivers the fastest payback.

The accounting firm that got it right

A $10M accounting firm cut invoice costs from $7.00 to $0.20 per invoice, reaching 98% accuracy within six months.

The firm is a $10M regional accounting practice. Not a tech company. Not a Fortune 500 with an innovation lab. A mid-market firm with clients, deadlines, and a back office drowning in paper.

Two accountants identified invoice processing as the bottleneck. The firm was processing thousands of invoices per quarter. Each one required manual data extraction, entry into their accounting system, and verification. The fully loaded cost: $7.00 per invoice.

They implemented AI automation for the extraction and entry steps. The system reads invoices, pulls the relevant data, maps it to the correct accounts, and flags anomalies for human review.

The results

  • Cost per invoice: $7.00 down to $0.20 (97% reduction)
  • Week one accuracy: 80%
  • Six-month accuracy: 98%
  • Time freed: Hundreds of hours per quarter
  • Redeployment: Staff shifted to advisory work that generates revenue

The 80% accuracy in week one is the number people fixate on. It sounds low. But consider what it means: 80% of invoices required zero human touch from day one. The remaining 20% still needed review, but that is a fraction of the previous workload.

Six months of learning brought that to 98%. The system got better by processing more invoices. Volume became a feature, not a burden. The more boring work you feed it, the better it gets.

BCG agrees: boring wins

BCG research shows companies executing AI well see nearly double the returns. Half of investors now track AI usage.

This is not just anecdotal. Boston Consulting Group research shows that companies executing AI well see nearly double the returns compared to those that do not. The gap is not in who adopts AI. It is in who deploys it against the right problems.

The companies seeing double returns are not the ones building the most impressive demos. They are the ones automating the most tedious processes with discipline and measurement.

The investor landscape confirms this shift. Half of investors are now actively tracking whether their portfolio companies use AI. Two-thirds plan to allocate 25% or more of their budget to AI this year. The money is moving. And it is moving toward AI automation that can prove ROI, not AI experiments that look good in a pitch deck.

The numbers at a glance

  • BCG: Companies doing AI well see nearly double the returns
  • Investors: 50% now track portfolio company AI usage
  • Budget: Two-thirds plan 25%+ allocation to AI this year
  • Stack Overflow: 90% reduction in manual AP processing
  • Vic.ai: 80% faster invoice processing

If you are a PE firm looking at portfolio companies, this is the lens. Not "do they have AI?" but "are they using AI on the right problems?" The boring ones.

Three industries proving it right now

Dental, HVAC, and post-acquisition companies are seeing the fastest AI automation ROI on their most tedious work.

Dental practices: the $850-$30,000 missed call

Dental Economics (2025) data shows 35% of dental calls go unanswered. Of those callers, 75% never try the same practice again. They call the next dentist on their list.

For general dentistry, each missed call represents $850 to $1,300 in first-year patient revenue. For practices doing implants or full-mouth reconstruction, a single missed call is worth $5,000 to $30,000.

The boring task here is answering the phone. Not complex. Not strategic. Just picking up, booking the appointment, and confirming. An AI receptionist does this 24/7 at a fraction of the cost of part-time staff. The ROI math takes about 30 seconds to calculate.

HVAC and home services: the routing bottleneck

HVAC companies routing hundreds of calls through one person have a single point of failure sitting at the front desk. When that person is on a call, the next caller gets voicemail. When they are on lunch, three calls go unanswered.

AI automation handles call triage, dispatches the right technician based on location and skill set, books the appointment, and sends the confirmation. The dispatcher becomes a manager instead of a switchboard. The company stops losing leads at the front door.

Post-acquisition companies: the data entry trap

When a PE firm acquires a company, one of the first things they find is duplicated back-office work. Multiple systems that do not talk to each other. Data entry tasks spread across 3 people that software handles in minutes.

This is particularly acute in roll-up strategies where portfolio companies were never integrated properly. Each acquisition brings its own spreadsheets, its own processes, its own manual workflows. AI automation consolidates and standardizes, turning what was a 3-FTE cost center into an automated pipeline.

The pattern across all three industries is the same. The boring work is where the money is hiding. Not in AI-generated content. Not in chatbots. In the repetitive processes that drain time and money every single day.

How to find your $7 invoice

Use a four-step framework: list high-frequency tasks, calculate cost per task, rank by total spend, and start with structured inputs.

Every business has a $7 invoice somewhere. A task that costs more than it should, happens more often than anyone realizes, and nobody has questioned because "that is just how we do it." Here is how to find yours.

Step 1: List every task your team does more than 50 times per month

This is not a brainstorm. Walk through each department and ask: what does your team do repeatedly? Data entry. Invoice processing. Call answering. Report generation. Scheduling. Vendor follow-ups. Email routing. Document filing.

If a task happens fewer than 50 times per month, it is probably not worth automating yet. Volume is what makes AI automation profitable.

Step 2: Calculate the fully loaded cost per task

Not just labor time. Include the cost of errors, delays, rework, and opportunity cost. An invoice that takes 15 minutes of staff time at $35 per hour is $8.75 in direct labor. Add the cost of a keying error that requires correction and the delay in payment processing, and the real number is higher.

Step 3: Rank by volume multiplied by cost per task

A $5 task done 500 times a month costs $2,500 per month. A $50 task done 10 times a month costs $500. The $5 task is the better AI automation target. Volume drives ROI, not unit complexity.

TaskCost/TaskMonthly VolumeMonthly TotalPriority
Invoice processing$7.00400$2,800Start here
Call answering$12.00600$7,200High priority
Report generation$45.0020$900Lower priority
Client onboarding docs$85.008$680Lower priority

Step 4: Start with structured, repeatable inputs

The best first AI automation project has inputs that look the same every time. Invoices follow a pattern. Phone calls follow a script. Data entry follows a template. AI excels at structured, repetitive work. Start there.

The task at the top of your ranked list with structured inputs is your $7 invoice. That is where you start.

Frequently asked questions

What is the boring AI strategy?

The boring AI strategy means starting your AI automation efforts with the most tedious, repetitive, high-volume processes in your business. Not the flashiest use case. Examples include invoice processing, call routing, data entry, insurance claims, and appointment booking. These processes deliver the fastest and largest ROI because they are predictable, measurable, and high-frequency.

What ROI can businesses expect from AI automation on boring tasks?

ROI varies by process, but the numbers are significant. One $10M accounting firm reduced invoice processing costs from $7.00 to $0.20 per invoice, a 97% cost reduction. Vic.ai reports 80% faster invoice processing. Stack Overflow achieved a 90% reduction in manual accounts payable processing. BCG data shows companies executing AI well see nearly double the returns of those that do not.

Why do most companies start with the wrong AI project?

Most companies start with visible, exciting AI projects like customer-facing chatbots, internal copilots, or content generation tools. These projects are harder to measure, have longer payback periods, and often stall in proof-of-concept. Back-office process AI automation has clear before-and-after metrics, shorter implementation timelines, and immediate cost savings that fund further AI investment.

How do I identify which boring process to automate with AI first?

Follow a four-step framework. First, list every task your team does more than 50 times per month. Second, calculate the fully loaded cost per task including labor, errors, and delays. Third, rank by volume multiplied by cost per task. Fourth, start with the highest-ranked task that has structured, repeatable inputs. The task at the top of that list is your $7 invoice.

How long does it take to see ROI from AI automation on boring tasks?

Most boring-task AI automation projects show measurable ROI within 30 to 90 days. The accounting firm in this article hit 80% accuracy in week one and 98% accuracy within six months. Because boring tasks are high-volume and measurable, you see the cost reduction almost immediately after deployment.

What industries benefit most from the boring AI strategy?

Any industry with high-volume repetitive processes benefits. Current examples include accounting and professional services (invoice processing, data entry), healthcare and dental (call answering, appointment booking, insurance claims), home services like HVAC and plumbing (call routing, dispatch scheduling), and post-acquisition companies with duplicated back-office functions across portfolio companies.

Key takeaways

  • The biggest AI ROI comes from boring, repetitive tasks, not flashy projects.
  • A $10M accounting firm cut invoice costs from $7.00 to $0.20 per invoice. That is a 97% reduction.
  • BCG research shows companies doing AI well see nearly double the returns.
  • Half of investors now track whether portfolio companies use AI. Two-thirds plan 25%+ budget on AI this year.
  • Dental practices lose $850 to $30,000 per missed call. 35% of calls go unanswered.
  • HVAC companies routing hundreds of calls through one person have a single point of failure AI automation eliminates.
  • Post-acquisition data entry costing 3 FTEs can be handled by software in minutes.
  • Use the four-step framework: list high-frequency tasks, calculate cost, rank by total spend, start with structured inputs.
  • Volume drives AI automation ROI, not unit complexity. Start with the task that happens most often.

Sources

  • Boston Consulting Group. (2025). AI at Scale: How Leading Companies Generate Value.
  • Stack Overflow. (2025). Accounts Payable Automation Case Study.
  • Vic.ai. (2025). Invoice Processing Automation Benchmarks.
  • Dental Economics. (2025). Missed Call Data for Dental Practices.
DC
David Cyrus

Founder & Managing Director, Attainment

David helps owner-operated businesses grow revenue and lower costs through strategy, AI automation, and development. He works with PE portfolio companies, healthcare practices, and home services businesses across the US and Canada.

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