The after-hours AI answering service for Canadian dental practices.
40% of new patient calls happen outside business hours. Aida answers every one. She books appointments, handles patient questions, triages emergencies, and processes CDCP intake. Your front desk keeps doing what they do best. Aida covers the rest.
Hear Aida answer a real dental practice right now:
Call (365) 360-4369 and enter your demo code when prompted. No signup required. No sales pitch. Just listen.
What an unanswered call costs you.
Based on industry call data, the average dental practice loses an estimated $100,000 to $150,000 annually from missed calls. A single missed new patient costs $850 to $1,300 in first-year revenue and $4,500+ over their lifetime.
40%
of new patient calls happen outside business hours
Source: TrueLark Dental Report, 2025
1 in 3
dental calls go unanswered during business hours
Sources: Weave, 2025; Peerlogic, 2026
67%
of missed callers call a competitor instead of trying again
Source: Dental Economics, 2025
78%
of callers who reach voicemail hang up without leaving a message
Source: Forbes Healthcare, 2025
$850-$1,300
lost per missed call, general dentistry. Lifetime value: $4,500+
Sources: Resonate, 2025; GroupDentistryNow
136 hrs
per week your phone goes unanswered (evenings + weekends + holidays)
Based on 32-hour practice week
Meet Aida. Your after-hours answering assistant.
Aida is not a chatbot. She is a voice-based answering assistant trained on your practice: your hours, your dentists, your services, your insurance, your CDCP status. She sounds like a real person because she was designed to.
Sounds natural
Handles interruptions, understands accents, navigates complex questions. No robotic pauses. No scripted loops. Patients think they are talking to your answering service.
Knows your practice
Configured with your hours, services, dentists, insurance accepted, CDCP status, and emergency protocols. She answers like someone who works there.
Bilingual (EN + FR)
English and French. Quebec practices get a native French-speaking instance. No awkward translations. No accented speech. Real bilingual coverage.
Hear Aida yourself: Call (365) 360-4369 and enter a demo code. You will hear her answer as a real dental practice. No signup. No commitment.
What Aida handles. What she hands off.
Aida covers the calls your team cannot get to. After hours, weekends, holidays, overflow during busy periods. She books, answers, triages, and confirms. Your front desk handles the in-person work.
Answers every after-hours call
Evenings, weekends, holidays, lunch breaks. Every call answered immediately. No hold music. No voicemail. No missed patients.
Books or prepares appointment requests
Works with the scheduling workflow your PMS supports. Where direct access is available, Aida can book. Where it is not, she prepares a complete request for staff review.
Answers patient questions
Hours, insurance accepted, services offered, location, parking, CDCP eligibility. Handled before your team arrives the next morning.
Triages emergencies
Identifies dental emergencies and routes them to your on-call line immediately. Non-emergencies get booked. Nothing falls through the cracks.
Sends SMS confirmations
Every booking confirmed by text. Patients get instant confirmation. Reduces no-shows without manual follow-up.
Supports your team, never replaces them
Aida covers the 136 hours a week your front desk is not there. When your team is in, they handle patients face to face. Aida handles everything else.
CDCP calls are 7-step intake interviews. Aida handles all 7.
The Canadian Dental Care Plan generates high call volume with complex intake requirements. Every CDCP call is a multi-step eligibility verification. Aida is built to handle that intake after hours.
- 1
Greets the caller and asks if they are calling about the Canadian Dental Care Plan
- 2
Verifies the caller has a valid Sun Life member ID
- 3
Collects date of birth for identity confirmation
- 4
Confirms the practice accepts CDCP patients
- 5
Explains what CDCP covers at this practice
- 6
Checks available appointment times
- 7
Books the appointment and sends SMS confirmation
Why this matters
CDCP patients are calling in record numbers. Every call requires verifying eligibility, collecting member IDs, explaining coverage, and booking. Your front desk already handles this during the day. But 40% of these calls come after hours.
Without after-hours coverage, those patients call the next practice on Google. With Aida, they get the same thorough intake your front desk provides, just at 8 PM instead of 10 AM.
Aida gives Canadian practices a CDCP-specific intake flow instead of a generic message-taking script.
Built for Canadian dental practices.
PHIPA-aware. Privacy-aware data flow. Encrypted. Works with the scheduling workflow your PMS supports, from direct booking where access is available to staff-ready appointment requests where it is not.
Compliance
PHIPA-aware. Patient data handling is reviewed before launch. Encrypted in transit and at rest. No patient data sold. Call recordings and transcripts available only to authorized practice staff.
- PHIPA-aware data-flow planning
- Privacy-aware data handling
- Encryption in transit and at rest
- Access controls
- Call transcript audit trail planning
Integrations
Connects to the scheduling workflow your practice management software supports. Where direct access is available, Aida can book. Where it is not, she prepares a complete appointment request for staff review.
Before after-hours coverage. After it.
Every call answered. Appointments booked overnight. New patients captured from the calls that used to go to voicemail.
Today
- Phone goes to voicemail at 5 PM. Callers hang up.
- 136 hours a week of unanswered calls (evenings + weekends)
- Overflow during busy periods means missed patients
- CDCP callers give up and try another practice
- Emergencies after hours go undetected until morning
- A part-time evening receptionist costs $25,000+ per year. Still no weekends.
With Aida
- Every call answered, 24 hours a day, 7 days a week
- Appointments booked overnight, ready for your team in the morning
- Emergency triage routes urgent calls to your on-call line immediately
- CDCP 7-step intake handled automatically after hours
- Front desk focuses on patients in the chair
- Live in days. No hiring. No training. No turnover risk.
One recovered Invisalign patient pays for the entire year.
Pricing depends on your specialty, call volume, and whether you run one location or many. Book a 15-minute call and we will scope it for your practice.
Pricing tailored to your practice
Setup, training, and PHIPA-aware data-flow planning are included. No per-call fees. No per-minute caps. We scope the rate based on your specialty, call volume, and locations.
Book a 15-min callThe math: A part-time evening receptionist costs $25,000+/year and still does not cover weekends. A single recovered Invisalign case ($5,000+) typically pays for more than a year of coverage. Based on industry call volume data and modeled estimates.
Not a template. Built for your practice.
Most dental AI answering services give every practice the same product with a different name on it. Aida is built from scratch for each practice.
Category
Typical competitors
Attainment (Aida)
Setup
Fill in a template. Your name, their product.
Custom-built for each practice. Your name, your voice, your flow.
Receptionist name
Fixed name (e.g., always called Sally).
You choose the name. Patients hear your receptionist.
Voice
Generic AI voice shared across all customers.
ElevenLabs voice selection. Natural, not robotic.
Pricing model
Per-minute caps. Overages billed at $0.20/min after 300 minutes.
Flat monthly rate. No per-minute charges. No usage caps.
Setup fee
Up to $1,000 setup fee on no-contract plans.
Setup included, no separate onboarding charge.
Support
Ticket-based. US support team.
On-shore Canadian support. Direct access.
Custom-built, not a template
We scope your setup, build your receptionist from scratch, configure the PMS workflow, and test before you go live. Not a self-serve form.
Your name, your voice
Choose any name and voice. Patients hear a receptionist that sounds like it belongs to your practice. Not a product with your logo on it.
No minute caps, ever
Flat monthly rate. One busy week does not turn into an overage bill. Unlimited calls on every plan.
No setup fee
Setup is included. No separate onboarding charge like the $1,000 some other services bill.
Canadian-built, privacy-aware
Built specifically for Canadian dental practices. PHIPA-aware data-flow planning. Not a US product adapted for Canada.
On-shore support
Canadian support team. When something needs adjusting, you reach a person who understands your market.
A dental after-hours service built around custom setup, CDCP intake, and PHIPA-aware implementation.
US-based solutions like TrueLark and Arini were not built for Canadian dental practices. They do not lead with CDCP intake. They do not document Canadian dental privacy workflows the same way. They do not offer native French. Canadian options exist, but Aida is positioned around custom setup, PHIPA-aware implementation planning, CDCP intake, and bilingual support in one product.
PHIPA-aware
Data-flow planning
CDCP intake
7-step automated flow
Bilingual
Native English + French
Canadian PMS
ClearDent, ABELDent, Dentrix
Compare Aida to the alternatives.
Side-by-side comparisons with every major dental answering service and category.
By competitor
Attainment vs Call Sally
Canadian, template-based, 300-min cap
View comparison
Attainment vs Arini
Largest AI dental receptionist (YC-backed)
View comparison
Attainment vs Dialbox
Canadian, $59/mo generic AI answering
View comparison
Attainment vs SmileDial
Canadian dental-specific AI
View comparison
Attainment vs Dentina.ai
12+ PMS workflows, Zapier
View comparison
Attainment vs HeyGent
Omnichannel: calls + SMS + chat
View comparison
By category
Hear Aida handle a dental call right now.
Call (365) 360-4369 and enter a demo code when prompted. No signup. No commitment. Just listen.
Want a personalized demo configured for your practice? Book a 20-minute call.
Frequently asked questions.
What is an after-hours dental answering service?
An after-hours dental answering service handles incoming calls when your front desk is unavailable. Evenings, weekends, holidays, lunch breaks, and overflow during busy periods. Aida answers calls, books or prepares appointment requests for your practice management software, responds to common questions, triages emergencies, and sends SMS confirmations.
Does this replace my front desk staff?
No. Aida is after-hours backup and overflow support. Your front desk handles patients who are physically in the practice during business hours. Aida handles the calls they cannot get to: after hours, weekends, holidays, and peak periods when all lines are busy. Your team stays. Aida covers the gaps.
Will patients know they are talking to an AI?
Most do not. Aida sounds natural, handles interruptions, understands accents, and knows your practice details: hours, services, dentists, insurance accepted. She introduces herself by name and sounds like a professional answering service, not a robot.
How does it integrate with Dentrix or ClearDent?
The workflow depends on the access your PMS supports. Where schedule access is available, Aida can book into the scheduling workflow. Where it is not, Aida prepares a complete appointment request for staff review with the caller details, reason for visit, preferred times, and transcript.
Is it PHIPA-aware?
Yes. Patient data handling is reviewed before launch and encrypted in transit and at rest. Data sharing is governed by the practice agreement. Call recordings and transcripts are available only to authorized practice staff. Designed specifically for Canadian healthcare privacy requirements.
What happens when a patient has a dental emergency?
Aida identifies emergency language in the call and routes it to your on-call line immediately. She does not leave emergencies in a queue or take a message. Urgent calls get immediate attention, even at 3 AM.
Can Aida handle CDCP (Canadian Dental Care Plan) calls?
Yes. Aida runs the full 7-step CDCP intake: greets and qualifies the caller, collects the Sun Life member ID, collects date of birth, confirms the practice accepts CDCP patients, explains coverage details, checks the next step, and prepares the booking request or completes it where schedule access is available.
How much does a missed dental call actually cost?
Based on industry data, a missed call costs an estimated $850 to $1,300 in first-year revenue for general dentistry, with a lifetime value of $4,500 or more per patient. For implant or prosthodontic practices, the figure ranges from $5,000 to $30,000 per missed call. 78% of callers who reach voicemail hang up without leaving a message.
How long does setup take?
Most practices are live in days, not weeks. We configure Aida with your practice details: hours, services, dentists, insurance accepted, CDCP status, emergency protocols. No hardware to install. No software to learn.
Can I try it before committing?
Yes. Call our live demo line right now: (365) 360-4369. You will hear Aida answer as a real dental practice. No signup required. No sales pitch. Just listen. For a personalized demo configured for your specific practice, book a 20-minute call.
Is Aida bilingual?
Yes. Aida handles calls in English and French. Quebec practices get a native French-speaking instance. No awkward translations or accented speech.
Configured for your dental specialty.
Every specialty has different call patterns, procedures, and revenue per missed call. We configure Aida specifically for your practice type.
General Dentistry
$500-$900 per missed call
View specialty page
Orthodontics
$3,500-$7,000 per missed call
View specialty page
Pediatric Dentistry
$400-$900 per missed call
View specialty page
Oral Surgery
$2,000-$8,000 per missed call
View specialty page
Endodontics
$1,200-$2,500 per missed call
View specialty page
Periodontics
$900-$4,500 per missed call
View specialty page
Prosthodontics
$5,000-$30,000 per missed call
View specialty page
Cosmetic Dentistry
$2,000-$20,000 per missed call
View specialty page
Dental Implants
$5,000-$25,000 per missed call
View specialty page
Emergency Dentistry
$300-$1,500 per missed call
View specialty page
Family Dentistry
$500-$1,000 per missed call
View specialty page
Sedation Dentistry
$1,500-$6,000 per missed call
View specialty page
Stop losing patients after 5 PM.
See Aida trained on your practice, talk to us about your setup, or start today.
Or call the live demo: (365) 360-4369