For Canadian dental practices
Aida handles dental inquiries across calls and messages.
Aida answers patient inquiries across voice, email, text and WhatsApp. It shares approved answers, gathers appointment details and passes requests to your team. Start with the channels and tasks your practice needs.
Aida is a Canadian dental AI receptionist for after-hours and overflow calls. It can follow seven clinic-approved CDCP intake steps and support English and French. Staff keep clinical control, and booking is available only where schedule access is supported and tested.
One AI agent for calls and messages
Choose voice, email, text or WhatsApp to match how patients reach your clinic. These examples show tasks to explore in your demo, not live patient conversations.
Voice
Answer a call about dental appointments, explain the clinic's approved next steps and collect the details needed to act.
Email
Reply to an email about dental appointments with approved information and ask for missing details.
Text
Answer a short question by text and collect a preferred appointment time.
WhatsApp
Handle an inquiry in WhatsApp, answer approved questions and gather the details your team needs.
Your clinic approves the answers and when staff take over. Direct booking requires a supported, tested scheduling connection. Clinical advice and treatment decisions stay with your team.
How we decide whether the service fits
First, check what is actually going wrong.
We look at what happens from a patient inquiry to a booking or staff follow-up, then decide whether Aida for dental practices is the right fix. The goal is a clear result, not another tool added before the problem is understood.
What happens today
We first check what happens from a patient inquiry to a booking or staff follow-up. Then we decide whether Aida for dental practices solves the problem.
When it can help
Use Aida when calls or messages go unanswered, details are missing, or staff repeat the same approved answers.
When it cannot
Do not use Aida to make clinical decisions or promise bookings without a supported, tested scheduling connection.
What your team controls
Your practice keeps clinical judgment, scheduling rules, patient records, emergency protocols, and staff review of sensitive moments.
What an unanswered call costs you.
Peerlogic measured a 38% unanswered-call rate across 4,280 calls at 26 practices. Your opportunity must be calculated from your own inquiries, bookings, attendance, treatment, and collections.
47%
of patient booking requests happen outside standard business hours
Source: TrueLark booking-timing data
38%
unanswered in one 26-practice dental dataset
Source: Peerlogic, February 2026
62%
answered in the same 26-practice dataset
Source: Peerlogic, February 2026
4,280
calls measured in the Peerlogic case study
Use your own logs for a practice forecast
26
practices in the Peerlogic sample
Vendor case study, not a universal rate
Own data
required for any revenue or ROI estimate
Use calls, bookings, attendance, treatment, and collections
Meet Aida. Your after-hours answering assistant.
Aida is set up with your practice hours, dentists, services, insurance, and CDCP status. Test approved call types and the staff summary before launch.
Sounds natural
Handles configured conversations, including interruptions and approved practice questions. Test the caller experience against your practice standards before launch.
Knows your practice
Configured with your hours, services, dentists, insurance accepted, CDCP status, and staff escalation instructions. It handles only the approved scope.
Bilingual (EN + FR)
English and French call handling can be configured and tested with your practice before launch.
Hear Aida yourself: Call (365) 360-4369 and enter a demo code. You will hear her answer as a real dental practice. No signup. No commitment.
What Aida answers. When staff take over.
Aida covers configured calls your team cannot get to: after hours, weekends, holidays, and overflow during busy periods. It answers approved questions and books only where schedule access is supported and tested. Otherwise, it prepares staff-ready requests and follows clinic-approved escalation instructions.
Measures after-hours call coverage
Test evenings, weekends, holidays, and lunch breaks. Measure supported calls, failures, transfers, voicemail fallback, and response time.
Books or prepares appointment requests
Works with the schedule access your practice software supports. Aida can book only where access is available and tested. Otherwise, staff receive a complete appointment request.
Answers patient questions
Hours, insurance accepted, services offered, location, parking, and clinic-approved CDCP process information. Aida captures approved CDCP fields for staff review, while official eligibility and coverage confirmation stay with authorized tools and staff.
Follows staff escalation instructions
For calls outside the configured scope, Aida follows clinic-approved staff escalation or callback instructions. It does not diagnose or determine urgency.
Sends staff a clear summary
Where schedule access is not supported and tested, Aida sends staff a complete request for review and follow-up.
Supports your team, never replaces them
Aida operates during clinic-validated coverage windows and follows approved operational call flows. Your team continues to handle in-person care, clinical judgment, and calls outside Aida's configured scope.
Validate each configured CDCP intake step.
CDCP calls can require several intake steps. Approve each step, then test accuracy, exceptions, privacy, and staff escalation after hours. Service Canada, Sun Life, or authorized staff and tools confirm eligibility and coverage.
Why this matters
CDCP inquiries can require member ID capture, staff review, official eligibility or coverage confirmation, and booking steps. TrueLark reports that 47% of bookings in its broader dataset occurred after hours. That booking-timing result is not a CDCP call-volume estimate.
Without after-hours coverage, patients may wait until the office opens or call another practice. With Aida, approved CDCP details can be collected for staff review.
Aida can collect clinic-approved CDCP fields and follow staff escalation rules.
- 01
Greets the caller and asks if they are calling about the Canadian Dental Care Plan
- 02
Captures the clinic-approved member ID for staff review
- 03
Collects date-of-birth information only when the clinic-approved intake requires it
- 04
Confirms the practice accepts CDCP patients
- 05
Provides clinic-approved process information and routes eligibility or coverage confirmation to Service Canada, Sun Life, or authorized official tools and staff
- 06
Uses schedule access only where it is supported and tested
- 07
Prepares a staff-ready appointment request when direct booking is not supported
Built for Canadian dental practices.
PHIPA-aware planning. Works with the schedule access your practice software supports. Aida can book only where access is available and tested. Otherwise, staff receive a complete appointment request.
Compliance
PHIPA and PIPEDA-aware planning begins with documented processing location, access, retention, and vendor terms before launch. The practice and Attainment review the agreed data flow before go-live. See how Aida supports PHIPA-aware setup.
- PHIPA-aware data-flow planning
- Privacy-aware data handling
- Encryption scope review
- Access controls
- Interaction logging plan
Practice software
Works with practice software where access is available and tested. When direct booking is not supported, Aida sends staff a complete appointment request.
- Practice software reviewed during consultation
- Schedule access tested before booking
- Complete staff request when direct access is unavailable
Before after-hours coverage. After it.
Measure after-hours coverage, test booking or request handling, and compare the results with your practice records.
Today
- Phone goes to voicemail at 5 PM. Callers hang up.
- Unanswered calls outside configured coverage hours
- Overflow during busy periods means missed patients
- CDCP callers give up and try another practice
- Calls outside an approved staff escalation path wait for follow-up
With Aida
- Coverage measured across supported call types and hours
- Bookings only where schedule access is supported and tested, otherwise staff-ready requests
- Clinic-approved staff escalation for calls outside the configured scope
- Configured CDCP intake steps tested for accuracy and escalation
- Front desk focuses on patients in the chair
- Launch after access, testing, and clinic approvals are complete.
Model the economics from verified practice data.
Pricing depends on your specialty, call volume, and whether you run one location or many. Request a demo and we will scope it for your practice. Review dental AI receptionist cost factors.
Pricing tailored to your practice
Pricing is quoted after a consultation based on your specialty, calls covered, call volume, locations, and setup needs. The quote includes a one-time setup fee and a monthly service fee.
The math:
Compare total subscription, usage, setup, oversight, and staff-rework costs with verified incremental collections. Do not treat an illustrative case value as a guaranteed recovery or payback period.
How we're different
Not a template. Built for your practice.
Most dental AI answering services give every practice the same product with a different name on it. Aida is built from scratch for each practice.
| Category | Typical competitors | Attainment (Aida) |
|---|---|---|
| Setup | Fill in a template. Your name, their product. | Custom-built for each practice. Your name, your voice, your flow. |
| Receptionist name | Fixed product name across every practice. | You choose the name. Patients hear your receptionist. |
| Voice | Generic AI voice shared across all customers. | Voice selection and call-flow testing are part of the agreed configuration. |
| Pricing model | Pricing models vary by provider. | Quoted after consultation with a one-time setup fee and monthly service fee. |
| Setup fee | Setup terms vary by provider. | A one-time setup fee covers agreed call rules, setup, and testing. |
| Support | Ticket-based. US support team. | On-shore Canadian support. Direct access. |
Custom-built, not a template
We review your needs, build the receptionist, connect supported practice software, and test it before launch. This is not a self-serve form.
Your name, your voice
Choose any name and voice. Patients hear a receptionist that sounds like it belongs to your practice. Not a product with your logo on it.
Quoted for your practice
Pricing is set after we review your specialty, call volume, locations, and setup needs.
One-time setup and monthly service
The quote separates the one-time setup fee from the monthly service fee.
Canadian-built, privacy-aware
PHIPA and PIPEDA-aware planning documents processing location, access, retention, and vendor terms before launch.
On-shore support
Canadian support team. When something needs adjusting, you reach a person who understands your market.
Built in Canada, for Canada
A dental after-hours service with custom setup, approved CDCP intake, and PHIPA-aware planning.
US-based solutions like TrueLark and Arini were not built for Canadian dental practices. Public details vary by provider for CDCP intake, Canadian dental privacy, and French-language support. Aida combines custom setup, PHIPA-aware planning, approved CDCP intake, and bilingual support.
PHIPA-aware
Data-flow planning
CDCP intake
Seven approved intake steps
Bilingual
English and French tested before launch
Practice software
Access reviewed and tested before booking
Compare Aida to the alternatives.
Side-by-side comparisons with every major dental answering service and category.
By competitor
Attainment vs Call SallyCanadian dental answering optionView comparisonAttainment vs AriniVendor-published dental group focusView comparisonAttainment vs DialboxCanadian general call handlingView comparisonAttainment vs SmileDialCanadian dental-focused providerView comparisonAttainment vs Dentina.aiVendor-published named PMS workflowsView comparisonAttainment vs HeyGentVendor-published multi-channel workflowsView comparison
Also compared: Attainment vs Viva AI, Attainment vs Rondah, Attainment vs Zaha AI, Attainment vs TrueLark, Attainment vs SavvyAgents, Attainment vs Resonate AI, Attainment vs Kickcall, Attainment vs DentalBase, Attainment vs Newo.ai, Attainment vs Voice.ai, Attainment vs Operaitor.
By category
Hear Aida handle a dental call right now.
Call (365) 360-4369 and enter a demo code when prompted. No signup. No commitment. Just listen.
Want to see a demo relevant to your practice? Request a tailored demo.
Frequently asked questions.
What is an after-hours dental answering service?
An after-hours dental answering service handles incoming calls when your front desk is unavailable. Evenings, weekends, holidays, lunch breaks, and overflow during busy periods. Aida answers configured calls, prepares appointment requests, responds to approved common questions, and follows clinic-approved staff escalation instructions. It does not provide diagnosis.
Does this replace my front desk staff?
No. Aida is after-hours backup and overflow support. Your front desk handles patients who are physically in the practice during business hours. Aida handles the calls they cannot get to: after hours, weekends, holidays, and peak periods when all lines are busy. Your team stays. Aida covers the gaps.
Will patients know they are talking to an AI?
Aida sounds natural, handles interruptions, understands accents, and knows your practice details: hours, services, dentists, insurance accepted. How she introduces herself is configured with you at setup, and she always discloses that she is an automated assistant when a caller asks.
What if my dental office uses practice software?
Use the dental practice software directory. We check your exact system, version, access, and booking steps before we promise a connection. Aida can book only when access works and passes testing. If it cannot book, it sends your staff a complete appointment request.
Is it PHIPA-aware?
Yes. Patient data handling, processing location, access control, retention, and vendor terms are reviewed before launch. Data sharing is governed by the practice agreement. Call records are scoped for authorized practice staff.
What happens when a patient has a dental emergency?
Aida follows clinic-approved escalation instructions for calls outside its configured scope. It does not diagnose, determine urgency, or replace clinical judgment. Your clinic defines when staff take over and what emergency instructions Aida follows before launch.
Can Aida handle CDCP (Canadian Dental Care Plan) calls?
Yes. Aida can follow seven approved CDCP intake steps. It captures the fields your clinic requests, explains approved next steps, and prepares a booking request. It books only where schedule access is supported and tested. Service Canada, Sun Life, or authorized staff and tools confirm eligibility and coverage.
How much does a missed dental call actually cost?
There is no defensible universal dollar figure. Calculate the opportunity from legitimate unanswered inquiries, booking rate, attendance, treatment acceptance, and collected revenue. Label it as modeled until collections verify it.
How long does setup take?
Launch timing depends on access, testing, and clinic approvals. Before launch, we add your hours, services, insurance information, CDCP status, and staff escalation instructions.
Can I try it before committing?
Yes. Call our live demo line right now: (365) 360-4369. You will hear Aida answer as a real dental practice. No signup required. No sales pitch. Just listen. For a personalized demo configured for your specific practice, book a 20-minute call.
Is Aida bilingual?
Aida can be set up for English and French calls. Your practice approves and tests both languages before launch.
Configured for your dental specialty.
Every specialty has different call patterns, procedures, and revenue per missed call. We configure Aida specifically for your practice type.
General DentistryPractice-specific per missed callView specialty pageOrthodonticsPractice-specific per missed callView specialty pagePediatric DentistryPractice-specific per missed callView specialty pageOral SurgeryPractice-specific per missed callView specialty pageEndodonticsPractice-specific per missed callView specialty pagePeriodonticsPractice-specific per missed callView specialty pageProsthodonticsPractice-specific per missed callView specialty pageCosmetic DentistryPractice-specific per missed callView specialty pageDental ImplantsPractice-specific per missed callView specialty pageEmergency DentistryPractice-specific per missed callView specialty pageFamily DentistryPractice-specific per missed callView specialty pageSedation DentistryPractice-specific per missed callView specialty page
Explore how Aida fits your practice.
The details behind the dental answering service, from Canadian privacy planning to how it works with your team.
Five Checks Before Your Dental Office Adds an AI ReceptionistFive checks a dental office manager can run before adding an AI receptionist: calls, AI role, software actions, staff handoff, and test evidence.Learn moreDental practice software directorySearch 55 dental systems, then ask us to verify what your exact setup can support.Learn moreChoose dental practice softwareCompare workflow fit, total cost, switching risk, and when to keep the system you already use.Learn moreReview Aida with ABELDentSee the staff-ready request and tested-access workflow for ABELDent practices.Learn moreReview Aida with ClearDentSee the staff-ready request and tested-access workflow for ClearDent practices.Learn moreCompare dental answering servicesReview the ranked Canadian shortlist and the evidence to verify before choosing.Learn moreCDCP intakeCanada Dental Care Plan calls, captured with approved fields.Learn morePHIPA and privacy planningDocumented processing, access, retention, and vendor terms before launch.Learn moreHow it worksFrom the first ring to a booked or prepared appointment.Learn moreFor DSOsConsistent intake and reporting across every practice.Learn moreFor enterprise and multi-locationStandardized call handling at scale.Learn moreROI scenariosBuild a planning scenario from your practice data.Learn moreDental FAQCommon questions about the AI receptionist, answered.Learn more
Dental AI receptionists by location
Evaluate your after-hours call coverage.
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