Aida Inbound · Pricing
One price per location.
Unlimited calls. No setup fee. The same for every clinic, in your own currency, and less per month when billed annually.
What Aida costs
One price per location, with unlimited calls and no setup fee. Eight currencies: four include tax; UK, Ireland, UAE and Saudi prices exclude VAT.
Canada
Canadian dollars, per location, including tax
- Billed monthly
- CA$500 per month
- Billed annually
- CA$400 per month
- CA$4,800 per year
- Calls
- Unlimited
- Setup fee
- None
United States
US dollars, per location, including tax
- Billed monthly
- US$350 per month
- Billed annually
- US$300 per month
- US$3,600 per year
- Calls
- Unlimited
- Setup fee
- None
Australia
Australian dollars, per location, including tax
- Billed monthly
- A$500 per month
- Billed annually
- A$400 per month
- A$4,800 per year
- Calls
- Unlimited
- Setup fee
- None
United Kingdom
British pounds, per location, plus VAT
- Billed monthly
- £300 per month
- Billed annually
- £250 per month
- £3,000 per year
- Calls
- Unlimited
- Setup fee
- None
Ireland
euros, per location, plus VAT
- Billed monthly
- €350 per month
- Billed annually
- €300 per month
- €3,600 per year
- Calls
- Unlimited
- Setup fee
- None
New Zealand
New Zealand dollars, per location, including tax
- Billed monthly
- NZ$500 per month
- Billed annually
- NZ$400 per month
- NZ$4,800 per year
- Calls
- Unlimited
- Setup fee
- None
United Arab Emirates
UAE dirhams, per location, business pricing, excluding 5% VAT
- Billed monthly
- AED 1,300 per month
- Billed annually
- AED 1,100 per month
- AED 13,200 per year
- Calls
- Unlimited
- Setup fee
- None
Saudi Arabia
Saudi riyals, per location, plus 15% VAT
- Billed monthly
- SAR 1,300 per month
- Billed annually
- SAR 1,100 per month
- SAR 13,200 per year
- Calls
- Unlimited
- Setup fee
- None
Three or more locations? We'll quote a group rate.
How we decide whether the service fits
First, check what is actually going wrong.
We look at how calls reach your clinic, the answers Aida may give, when staff should take over, and the controls your clinic keeps.
What happens today
We first check how calls reach the clinic, what Aida should answer, and when staff should take over. Then we decide whether Aida Inbound solves the problem.
When it can help
Aida Inbound fits when missed, after-hours or overflow calls are a visible problem for the clinic.
When it cannot
Do not compare Aida by software seats alone. Compare the calls answered, systems used, safety rules, and staff control.
What your team controls
Your clinic keeps approved answers, clinical boundaries, schedule rules, staff review, and expansion decisions.
What we agree before launch
Aida Inbound answers your inbound calls. Before launch we agree what it can book, the answers it gives, and when it passes a call to your staff.
Your inbound calls
Aida Inbound answers your clinic's inbound calls. We agree the busy-period rules and booking needs before launch.
Booking rules
We agree what Aida can book, what it collects from the caller, and which requests go to your staff.
Call review
The first launch needs call review, approved-answer updates, escalation checks, and staff feedback.
System access
Aida can start beside your current systems. Direct booking or record access is switched on when you choose it, and tested first.
How the rollout works
Aida takes your calls from launch. It books directly into your practice software, or sends each booking to your team to confirm. Your clinic chooses.
Review your calls
01Review where calls arrive, which questions repeat, what staff handles, and where inquiries are being lost.
Configuration
02Set up Aida with approved answers, your clinic's voice, and the rules for passing calls to staff, all agreed before launch.
Launch and review
03Aida goes live on your inbound calls. We review calls for 30 days and improve answers and staff instructions.
Switch on direct booking
04Switch on direct booking, connect more systems, or add locations whenever your clinic is ready.
What's included
Setup is free: practice facts, voice, call rules, safety limits, and testing. Monthly service covers call review, answer updates, and support.
Built for HIPAA, PHIPA, PIPEDA, Law 25 and Alberta's HIA. See how Aida protects sensitive information.
What Aida does for your practice
- Online booking page with a "Pick a time" calendar, booked into your practice software
- Waitlist and cancelled-time fill
- Group texts to patients
- Intake forms and e-signatures on the patient's phone
- A daily follow-up list for staff, and dashboards, including one view across several clinics
- Reminders, recall and review requests
- One Aida on every channel, answering, booking and changing visits
- Calls in over 100 languages, including Quebec French and Arabic.
Setup and support
- Call map and approved routine answers
- Practice tone and voice guide
- Escalation and staff follow-up rules
- Internal test script before launch
- Ongoing answer updates and interaction review
- Monthly performance snapshot
- Light staff training
- Your choice of direct booking or staff confirmation
Check fit before price
Aida fits clinics that value caller experience, staff control, approved answers, and a measured launch more than the cheapest generic tool.
Good fit
- High-value specialty consults make delayed response expensive.
- Staff repeat routine questions during after-hours and overflow calls.
- The clinic cares about its voice, patient trust, and a controlled launch.
- The owner or manager will approve answers and review early calls.
Poor fit
- The clinic wants the cheapest generic bot.
- The clinic expects Aida to make clinical decisions.
- The team will not review answers or define escalation rules.
- The clinic will not agree, before launch, what Aida can book or when it passes a call to staff.
Dental offices can review the category-level dental AI receptionist cost guide before requesting an Aida demo.
Common questions about Aida pricing and fit
These answers explain the price, billing, system access, launch scope, and staff control before a specialty clinic chooses Aida.
How much is Aida Inbound?
One price per location, in your own currency, with unlimited calls and no setup fee. Annual billing costs less per month. The cards at the top of this page show the monthly and annual price for each country.
Is Aida priced like software seats?
No. Aida is priced per location, billed monthly or annually, with unlimited calls. There is no per-call or per-minute charge, and it is not priced by staff seats.
Does Aida Inbound answer all our inbound calls?
Yes. Aida Inbound answers your clinic's inbound calls. Before launch we agree what it can book and when it passes a call to your staff. Aida can book directly into your practice software from launch, or send each booking to your team to confirm first. Your clinic chooses.
Can Aida connect to our systems?
Aida can start beside your current systems. Direct booking, record updates and reporting are switched on when you choose them, and tested first.
Who is Aida not a fit for?
Aida is not a fit for clinics that want the cheapest generic bot, expect clinical judgment from AI, or will not approve answers and escalation rules. It is built for clinics that want staff control.
See Aida with your clinic’s needs in mind.
Tell us how your clinic handles calls today. We will arrange a relevant demo and agree what Aida books and passes to staff at launch.
Approved
answers only
No
setup fee
Staff
keeps control