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Specialty Clinics

You have demand. Your intake workflow is losing it.

High-ticket specialty clinics: bariatric, LASIK, fertility, plastic surgery, hair restoration. They lose consults to slow follow-up, missed calls, and intake that requires a coordinator. We map the gap and build the system that closes it.

Where specialty clinics lose revenue and capacity.

These are the workflow patterns that commonly create drag. Each one is diagnosable and fixable.

Consults cooling off

A patient submits a form. Someone calls back too late. By then they've booked with a competitor. The demand was real. The follow-up was too slow.

Coordinator bottleneck

Every intake step requires a human. Coordinators are fielding the same qualification questions on every call. Capacity is capped by headcount, not by demand.

No visibility into where consults die

You know your close rate. You don't know where in the funnel patients are dropping. The gap is invisible and growing.

Marketing spend with no attribution

You're running ads and generating inquiries. You can't tell which campaigns produce booked consults versus window-shoppers.

What the fix looks like.

We map the workflow first. These are examples of what that mapping typically surfaces and what gets built.

Current state

Web form to first contact takes too long

After the fix

AI outreach triggers quickly after inquiry. Coordinator handles only pre-qualified consult bookings.

Current state

Coordinators spend too much time on repeated qualification questions

After the fix

AI handles initial qualification and information delivery. Coordinator time shifts to consult conversion.

Current state

No-shows and cancellations are handled manually

After the fix

Confirmation, reminder, and waitlist workflows reduce avoidable schedule gaps.

Before and after.

Before

Coordinators fielding repeated intake questions. Many inquiries never become consults. Form submissions sitting too long before first contact. No clear view of which campaigns are working.

After

AI handles initial contact and qualification quickly. Coordinators spend their time converting warm, pre-qualified leads. Attribution shows exactly which campaigns produce booked consults.

How we start.

Every engagement starts the same way: mapping the workflow. No brief-taking. No scope inflation. One workflow, scoped and agreed, mapped to a clear output.

1

Scope agreed

One workflow identified. We confirm it is diagnosable within the engagement.

2

Workflow mapped

Every step, owner, and handoff documented. Gaps and bottlenecks named.

3

Decision made

Build, defer, or redirect. With reasoning. Not a list of options.

4

System built

If the gap is real, we scope and build. If it is not, we say so.

Find where your consult workflow is losing revenue.

We start with a consultation request. No commitment, no scope inflation. We tell you whether the workflow is diagnosable and what the engagement would produce.