Customer service
Help customers get answers from your approved business information.
The AI agent for your business
The AI agent that takes the repetitive work.
Aida answers calls and messages, books appointments and follows up, and does the work in the software you already use. It tells you what it did.
Built for clinics and trades businesses. Already at work in dental and specialty clinics. Read Dr. Oakley Smith's story
We agree on the agent's job and check any system connections for each project.
Where Aida can help
You choose the job. We tailor Aida around it.
Slow answers cost sales. Repeat work costs your team time. Aida takes on the questions and tasks you choose.
Team tasks
Help your team find business information and handle repeat work.
By phone, text, WhatsApp, email, Instagram, Facebook or fax, depending on the job you choose.
How it works
How Aida is set up and goes live.
01
Built around your business
Your brand, your approved information and your rules. You choose what Aida can answer, ask and do.
02
Does the work, then says what it did
For each project we agree what Aida reports: what it did, and what needs a person.
03
You stay in charge
When Aida is unsure, or a request needs judgment, it brings in your team with the details they need.
Why Aida
Nine reasons to choose Aida.
Aida is the AI agent that takes the repetitive work. Here is how it compares with the field.
Keep your phones
Forward your calls or use our number, while several rivals sell their AI only with their own phone system.
- Forward your calls to Aida, or use the number we give you.
- Keep your number.
- Keep your phones and your software.
- Do I have to change my phone system?
- No. Aida works with the system you have: you forward your calls to Aida, or we give you a number to use. There are no new phones and no change to your number.
Local prices, local data
What none of the 20 vendors we checked offer: a choice of Canada, the US or Australia for your data, or a choice of how long recordings are kept.
- Aida is priced in CA$, US$ and A$, lower when billed annually.
- You choose the country your data is stored in: Canada, the US or Australia.
- You choose how long recordings and transcripts are kept.
- 03
Canadian practice software
Aida supports ClearDent and ABELDent, plus Dentrix, Open Dental and Eaglesoft, and only one of the 20 names ClearDent.
- 04
One flat price
CA$500 a month per location (US$350, A$500), or CA$400 per month, billed annually (CA$4,800 per year), with unlimited calls, no setup fee and month to month terms, while many rivals bill per call, per minute or per credit, so a busy clinic pays more as it grows.
- 05
Published pricing
Our price is on the site, while most of the 20 keep the dental price behind a demo or inside a bundle.
- 06
Booked during the call
Aida books into your practice software while the caller is on the line, while most of the 20 take a request that lands minutes later or needs staff to finish.
- 07
Nine channels
Phone, text, iMessage, WhatsApp, email, Instagram, Facebook, Messenger and fax, while nearly all of the 20 answer phone and text only.
- 08
Outbound built in
Reminders, recall, review requests and insurance coverage calls go out from the number patients know, while most of the 20 sell inbound only or bundle outbound with their phones.
- 09
Change it yourself
Add answers, knowledge and feedback in the portal and Aida learns, while with some rivals every change goes through their staff.
Checked against 20 AI receptionist vendors, October 2026.
For the people involved
Good for your team. Good for your customers.
Your team
Help that fits how they work
Aida takes on the work you assign and passes the rest to your team, with the details it has gathered.
Your customers
Looked after, in your name
Answers come from your approved information, under your brand. Anything unclear goes to a person.
An example: specialty clinics
Patient inquiries handled. Your team stays in control.
For dental practices, plastic surgery clinics and med spas, we agree on the patient inquiries Aida will handle. It answers approved questions and passes requests to your team. Aida can book under rules your clinic approves, straight into your practice software. Each clinic chooses whether Aida books or prepares a request for staff to confirm.
Request a tailored demo
The portal
See every call Aida takes, in one place.
Each clinic gets a private portal in its own logo and colours. It shows who called, what they needed and what Aida did, so your team can pick up where Aida left off.
01
Every call, at a glance.
A call list your team opens like an inbox. New calls stand out. One tap marks a call handled.
02
Listen, read or search.
Every call is recorded, unless you choose otherwise. Play it back, read the transcript, or search all your calls by name, need or a word the caller said.
03
A weekly summary by email.
Calls answered, after-hours calls and appointments booked, in your inbox every Monday.
04
Better every week.
Any knowledge or feedback your team adds in the portal, Aida learns from, so the next caller gets the answer.
We set it up, choose the voice with you and keep Aida up to date. Your team has nothing to manage.
Your data, your rules.
Every clinic sets how its calls are kept. Change any setting at any time.
- Your country.
- Canadian clinics on Canadian servers, Australian clinics on Australian servers, US clinics on US servers.
- Your timeline.
- Keep recordings and transcripts for 1 day, 7 days, 30 days, 90 days, 1 year or 2 years. Set recordings and transcripts separately.
- Your level of detail.
- Record every call, record some lines only, keep transcripts without audio, or store nothing at all.
- Personal details removed.
- Names, card numbers and health details can be removed from transcripts and recordings automatically.
- Your callers told.
- A recording notice at the start of each call, in your words.
- Download anytime, delete on request.
- Download your recordings and transcripts in bulk, or ask us to delete a call.
- Locked down.
- Encrypted in transit and at rest, with a signed privacy agreement for every clinic.
Built on
Clinic example: where it fits
See where Aida fits at your front desk.
Each clinic chooses the channels and requests Aida handles, what it asks, when it books, and when your team steps in.
01
Dental practices
Keep new-patient, hygiene, and scheduling calls moving while staff are with patients.
Aida can
Capture why the patient is calling, follow your approved questions, and book straight into your practice software under your rules.
02
Plastic surgery clinics
Give consultation inquiries a clear next step without tying up staff on calls.
Aida can
Capture procedure interest, preferred timing, and contact details, then book or send a complete request based on your rules.
03
Med spas
Keep consultation, treatment, and membership calls moving during busy appointment hours.
Aida can
Answer approved questions, capture booking details, and bring your team in when a request needs judgment.
See it working
See Aida on your own business.
Choose the job and the channel. We show how Aida could handle it, using your business information.