Customer service
Help customers get answers from your approved business information.
The AI agent for your business
Aida answers calls and messages, books appointments and follows up, tailored to your business, your preferences and your customers. It runs inside the software you already use and tells you what it did.
Already at work in dental and specialty clinics. Read Dr. Oakley Smith's story
We agree on the agent's job and check any system connections for each project.
Where Aida can help
Slow answers cost sales. Repeat work costs your team time. Aida takes on the questions and tasks you choose.
Help customers get answers from your approved business information.
Help your team find business information and handle repeat work.
By voice, email, text or WhatsApp, depending on the job you choose.
How it works
01
Your brand, your approved information and your rules. You choose what Aida can answer, ask and do.
02
For each project we agree what Aida reports: what it did, and what needs a person.
03
When Aida is unsure, or a request needs judgment, it brings in your team with the details they need.
For the people involved
Your team
Aida takes on the work you assign and passes the rest to your team, with the details it has gathered.
Your customers
Answers come from your approved information, under your brand. Anything unclear goes to a person.
An example: specialty clinics
For dental practices, plastic surgery clinics and med spas, we agree on the patient inquiries Aida will handle. It answers approved questions and passes requests to your team. Aida can book under rules your clinic approves, straight into your practice software. Each clinic chooses whether Aida books or prepares a request for staff to confirm.
Request a tailored demo
Clinic example: where it fits
Each clinic chooses the channels and requests Aida handles, what it asks, when it books, and when your team steps in.
01
Keep new-patient, hygiene, and scheduling calls moving while staff are with patients.
Aida can
Capture why the patient is calling, follow your approved questions, and book straight into your practice software under your rules.
02
Give consultation inquiries a clear next step without keeping staff on every call.
Aida can
Capture procedure interest, preferred timing, and contact details, then book or send a complete request based on your rules.
03
Keep consultation, treatment, and membership calls moving during busy appointment hours.
Aida can
Answer approved questions, capture booking details, and bring your team in when a request needs judgment.
See it working
Choose the job and the channel. We show how Aida could handle it, using your business information.