Aida answers after-hours and overflow calls, qualifies intent, prepares the handoff, and keeps clinical decisions with your team.
Pricing is scoped after workflow review, not from a public price table. Review Aida pricing and fit.
Hear Aida answer a live call right now. Call (365) 360-4369 and listen to it handle a sample practice. No signup. No sales pitch. Just listen.
Voice
first channel
4
call-flow stages
0
clinical decisions
Aida consult console
Voice call active
Patient
I wanted to ask about a rhinoplasty consult.
Aida
I can help with that. Are you looking for a first consultation or a follow-up?
Patient
First consultation. I would prefer not to wait until next week for a call back.
Aida captured the request, preferred timing, procedure interest, and follow-up path.
Morning record
How Attainment checks fit
Attainment checks where clinic consult capture across calls, forms, email, and DMs is losing value, then confirms whether Aida is the right fix. The goal is controlled improvement, not another tool added before the problem is clear.
Attainment starts by mapping clinic consult capture across calls, forms, email, and DMs before recommending Aida.
Use Aida when qualified consult inquiries are arriving but calls, forms, messages, or follow-up are not reaching staff fast enough.
Do not use Aida to make clinical decisions, replace the clinic team, or automate a workflow before the inquiry path is understood.
Your clinic keeps clinical judgment, scheduling rules, patient relationship, approved answers, and every regulated decision.
Voice-first consult capture
The first leak is usually the phone. Aida focuses on the after-hours and overflow calls that staff cannot reach in time.
Configured coverage
Aida answers after hours, during overflow, or inside configured windows when staff cannot pick up.
Approved questions
Aida captures the caller's reason, urgency, preferred time, and contact details using clinic-approved prompts.
Ready for staff review
Each call becomes a structured request that staff can review, confirm, and move into the clinic's workflow.
Human control
Escalation rules keep urgent, clinical, or uncertain moments with the clinic team.
Specialty patients often call after work, after research, and after comparing clinics. The first clinic that answers professionally gets the next conversation.
High intent
The patient already decided the problem matters.
High value
One booked consult can outweigh months of software cost.
High leakage
Voicemail creates a direct opening for the next clinic.
Aida starts with the workflow a clinic can evaluate quickly. Then it expands only where the operating leak is clear: new inquiry intake, missed-demand recovery, or staff-facing workflow visibility.
Capture new demand
Answers calls, qualifies consultation intent, collects contact details, and prepares a clean request for staff review.
Follow up on missed demand
Supports approved missed-call, voicemail, and stale-inquiry follow-up when the clinic defines the cadence and messages.
Make the workflow visible
Creates structured records, routing notes, and performance signals so staff can see what was captured, routed, or deferred.
How buyers should think about it
Buy the first module that fixes a visible leak. Add the next module only after the call quality, handoff quality, and staff review loop are trusted.
Start with your own call baseline, then measure whether the approved workflow changes staff-ready requests, consultations, and collected revenue.
Plastic surgery pilot lens
Enter a recovery rate from your own pilot or historical data. Treat the result as a planning scenario until clinic records validate it.
The collected-case rate should include booking, attendance, clinical candidacy, treatment acceptance, completion, and collection.
24
modeled missed calls
0
modeled recovered inquiries
0
modeled collected cases
C$0
modeled eventual collected value
This is directional planning math, not a promise. Enter both rates from your own records. Collected value is the eventual value attributed to one month's recovered-inquiry cohort. It does not predict when consultation, treatment, payment, or collection will occur.
The first version does not need to be perfect integration theater. It needs to answer, qualify, route, and reduce the morning backlog.
Aida picks up after hours, on overflow, or during configured windows, with approved fallback paths for exceptions.
Procedure interest, urgency, location, preferred time, referral source, and contact details.
If scheduling access is available, Aida can book. If not, Aida captures a clean consult request for staff.
Your team gets a structured record with call notes, patient intent, and next action.
Aida is not trying to be the biggest generic AI receptionist. The first wedge is the specialty workflow where a missed call, slow reply, or unclear handoff has real economic weight.
Canada
Canada-first specialty clinic rollout with workflow-specific privacy review, including PHIPA and PIPEDA considerations where applicable.
Where Aida should compete
Specialty clinics that need practical AI automation without a PMS migration.
Aida Dental, Aida Plastic Surgery, and Aida Med Spa are market packaging paths around the same core product. The configuration changes by workflow, but the product architecture stays consistent.
Aida Dental
Dental and dental specialty inquiry capture, including practice-approved FAQ and staff handoff rules.
Aida Plastic Surgery
Aesthetic consult capture for high-intent callers comparing procedures, timing, and next steps.
Aida Med Spa
Treatment inquiry capture with approved operational answers and clean routing to the clinic team.
Answering service
Good for basic coverage and message taking.
Human phone coverage
Aida gives clinics a structured consult record, qualification logic, and a workflow that can expand beyond phone calls.
Generic voice agent
Good for fast experiments with simple call handling.
Phone AI
Aida starts with specialty clinic scripts, clinical boundaries, and staff-ready handoff quality.
Website chatbot
Good for visitors already on the site.
Web inquiry capture
Aida is voice-first and turns after-hours or overflow calls into structured consult requests for staff.
CRM workflow
Good after the inquiry is already captured.
Staff task routing
Aida helps create the record before it reaches the CRM, including missed calls and after-hours demand.
Full system project
Useful when the clinic already knows the workflow is worth integrating.
Deep integration
Aida can start with phone and handoff first, then add deeper access only after the pilot proves value.
Clinics do not need vague AI promises. They need clear boundaries, a practical deployment path, and a workflow their staff can trust on Monday morning.
Aida is planned around minimum necessary data, staff review, and workflow-specific privacy review, including PHIPA and PIPEDA considerations where applicable.
Aida does not diagnose, assess candidacy, or make clinical recommendations. It routes those moments to the clinic team.
Aida can start as a phone and handoff layer while live schedule access, data export, or writeback are validated.
Before launch, Attainment documents the voice provider, cloud region, stored fields, retention period, staff access, and deletion process for the clinic's approved workflow.
Aida should earn trust in one call workflow before expanding into deeper scheduling, additional locations, referrals, or charting support.
Best first use case
After-hours consultation capture, with a clean morning handoff and staff-controlled follow-up.
Call design
01We define the after-hours script, qualification questions, escalation rules, and staff handoff format.
Voice build
02Aida is configured for the clinic's tone, specialty, intake rules, and common patient questions.
Clinic workflow
03The pilot starts with phone capture and staff handoff, then adds schedule access when the system path is clear.
Weekly tuning
04Calls are reviewed, scripts are tightened, and the workflow is adjusted around real patient behavior.
The short version: Aida can start without a PMS migration, staff stay in control, and clinical boundaries are explicit.
The first pilot usually starts with the Intake module for after-hours and overflow calls. Aida answers, qualifies the caller, captures the consultation request, and sends staff a clean record.
Aida's current public offer is voice-first. It answers after-hours and overflow calls, captures the consultation request, and prepares a structured handoff for clinic staff.
No. Aida can start as a phone and handoff layer. Live availability, booking, and writeback can be added when the clinic system and access method are validated.
Aida can answer approved operational questions and route clinical moments to staff. It does not diagnose, assess candidacy, or make clinical recommendations.
Aida is best for clinics where missed calls, slow follow-up, and unclear handoffs create consult leakage. It can be packaged for dental, plastic surgery, med spa, and other specialty clinic workflows.
Data handling is defined before launch. Attainment documents the voice provider, cloud region, stored fields, retention, and staff access for the clinic's approved workflow.
Test the voice, the intake logic, and the handoff quality. Then decide whether the first pilot should focus on Intake, Recovery, Ops, or a narrower clinic-specific workflow.