Aida answers the after-hours calls your highest value patients make.
Aida is an AI receptionist for high-ticket specialty clinics, starting with plastic surgery. It answers calls, qualifies intent, books or captures consult requests, and sends your team a clean handoff before the next business day.
0
clinical decisions
24/7
after-hours layer
Fast
pilot before deep PMS work
Live call console
After-hours intake active
Patient
I wanted to ask about a rhinoplasty consult.
Aida
I can help with that. Are you looking for a first consultation or a follow-up?
Patient
First consultation. I would prefer not to wait until next week for a call back.
Aida captured the consultation request, preferred timing, procedure interest, and follow-up path.
Morning record
Why this matters in specialty care.
Specialty patients often call after work, after research, and after comparing clinics. The first clinic that answers professionally gets the next conversation.
High intent
The patient already decided the problem matters.
High value
One booked consult can outweigh months of software cost.
High leakage
Voicemail creates a direct opening for the next clinic.
The math is simple.
Aida does not need to win every call. It only needs to recover a small number of missed consult opportunities for the pilot to make sense.
Plastic surgery pilot lens
If a clinic captures even one additional qualified consultation, the revenue case can become clear quickly.
24
missed calls per month
3
recoverable consults
C$27,000
potential monthly value
This is directional planning math, not a promise. Real value depends on call quality, staff process, schedule availability, and clinic economics.
A call flow built for real clinics.
The first version does not need to be perfect integration theater. It needs to answer, qualify, route, and reduce the morning backlog.
Answers the call
Aida picks up after hours, on overflow, or during configured windows. No voicemail dead end.
Qualifies intent
Procedure interest, urgency, location, preferred time, referral source, and contact details.
Books or captures
If scheduling access is available, Aida can book. If not, Aida captures a clean consult request for staff.
Hands off cleanly
Your team gets a structured record with call notes, patient intent, and next action.
Choose the market lens.
Aida is not trying to be the biggest generic AI receptionist. The wedge is high-ticket specialty clinics where a missed call has real economic weight.
Canada
Strongest wedge
Canada-first specialty clinic rollout with PHIPA and PIPEDA-aware workflow planning.
Where Aida should compete
Specialty clinics that need practical AI automation without a PMS migration.
Built for the specialty clinic wedge.
Aida starts where the revenue pain is obvious: high-value patient calls that happen when staff are unavailable.
Hello AI
Premium aesthetic clinic positioning.
Aesthetic AI
Aida is built for leaner pilots, Canada-first execution, and hands-on implementation support.
Hello Patient
Broader healthcare intake and engagement workflows.
Healthcare intake
Aida focuses on after-hours specialty consult capture, not a broad platform rollout.
Lyngo
General AI phone agent positioning.
Voice AI
Aida adds specialty clinic scripts, qualification logic, and clinic-ready handoff quality.
Dentalflo
Dental-specific receptionist category.
Dental AI
Aida competes outside crowded general dental, especially high-ticket specialty workflows.
Generic AI receptionist
Cheap, broad, and fast to try.
Horizontal AI
Aida is a clinic-specific deployment with call design, qualification, and implementation support.
Trust is an implementation detail.
Clinics do not need vague AI promises. They need clear boundaries, a practical deployment path, and a workflow their staff can trust on Monday morning.
Privacy-aware implementation
Aida is planned around minimum necessary data, staff review, and PHIPA and PIPEDA-aware workflows for Canadian clinics.
No clinical decisions
Aida does not diagnose, assess candidacy, or make clinical recommendations. It routes those moments to the clinic team.
PMS-flexible first release
Aida can start as a phone and handoff layer while live schedule access, data export, or writeback are validated.
The pilot is deliberately narrow.
Aida should earn trust in one operational workflow before expanding into deeper scheduling, email intake, referrals, or charting support.
Best first use case
After-hours consultation capture, with a clean morning handoff and staff-controlled follow-up.
Call design
01We define the after-hours script, qualification questions, escalation rules, and staff handoff format.
Voice build
02Aida is configured for the clinic's tone, specialty, intake rules, and common patient questions.
Clinic workflow
03The pilot starts with phone capture and staff handoff, then adds schedule access when the system path is clear.
Weekly tuning
04Calls are reviewed, scripts are tightened, and the workflow is adjusted around real patient behavior.
Questions buyers ask before the first call.
The short version: Aida can start without a PMS migration, staff stay in control, and clinical boundaries are explicit.
What does Aida do first?
The first pilot usually starts with after-hours and overflow calls. Aida answers, qualifies the caller, captures the consultation request, and sends staff a clean record.
Does Aida need to connect to the clinic PMS?
No. Aida can start as a phone and handoff layer. Live availability, booking, and writeback can be added when the clinic system and access method are validated.
Can Aida handle clinical questions?
Aida can answer approved operational questions and route clinical moments to staff. It does not diagnose, assess candidacy, or make clinical recommendations.
Who is Aida best for?
Aida is best for high-ticket specialty clinics where missed calls create real revenue leakage. Plastic surgery is the first wedge, followed by other specialty clinics.
Hear Aida live before you decide.
Test the voice, the intake logic, and the handoff quality. Then decide whether the first pilot should focus on after-hours calls, overflow calls, email intake, or another clinic-specific workflow.