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Plastic Surgery Audit

Dr.M.M Elahi

6 Maginn Mews Suite 204, North York, ON M3C 0G9, Canada

2
Days closed per week
16
Estimated missed calls per week
$359K
Estimated annual revenue at risk

Estimates based on an average of 8 calls per closed day, a 9% new patient inquiry rate, 60% conversion, and a $8,000 average patient value.

What We Found

Your clinic is closed 2 days per week

During those hours, patients still call. Most reach voicemail. Many do not leave a message. They book with the next clinic that picks up.

Approximately 832 unanswered calls per year

That is 16 calls per week that go unanswered. A portion of those are new patients calling for the first time.

Revenue walking out the door

At a conservative estimate, $359K in new patient revenue is going to competitors who answer when yours does not.

198 reviews, 4.3 stars

Your reputation is strong. The gap is not quality. It is availability. Patients who cannot reach you cannot become patients.

Your Current Hours

Monday10:00 AM – 3:00 PM
Tuesday10:00 AM – 3:00 PM
Wednesday10:00 AM – 3:00 PM
Thursday10:00 AM – 3:00 PM
Friday10:00 AM – 3:00 PM
SaturdayClosed
SundayClosed

Red rows are hours when incoming calls go unanswered.

The Fix

AI-powered after-hours call handling. Not a voicemail upgrade. A system that answers every call, books consultations, and captures every new patient inquiry, whether your team is in the clinic or not.

Answers every call

Patients hear a friendly, professional voice, not an endless ring or a generic voicemail.

Books consultations automatically

Patients pick a time. The appointment goes straight into your schedule. No callbacks needed.

Qualifies new patient inquiries

The AI captures name, contact info, and reason for calling. Your team arrives to warm leads, not cold voicemails.

Works while you are closed

Evenings, weekends, holidays. Every call gets answered the same way, every time.

Cost: Most clinics are in the $300 to $500/month range. At $8,000 per patient, recovering a single consultation covers the cost for the year.

Ready to capture those calls?

We will walk you through exactly how this works for plastic surgery clinics in a 15-minute call. No pressure. No pitch deck.

David Cyrus, Attainment. david@attainmentlabs.com. attainmentlabs.com