AI Receptionist for Veterinary Clinics
Aida answers your veterinary clinic's calls and messages, including after hours, during surgery, and while your team is in exam rooms. It answers from your clinic's own information, books the visit directly into your schedule, and gets emergencies to your on-call vet.
Aida answers around the clock. You choose the answers and the calls that go straight to staff.

What happens when staff cannot answer
They ask about a sick pet, a vaccine, a refill, or boarding.
It responds with the answers and questions your clinic has set.
It books the visit, takes the refill request, or, if it sounds like an emergency, calls or texts your on-call vet and gives the owner your emergency steps.
The visit is booked and your team sees who called, which pet, and what they needed.
Emergencies and unclear calls go straight to your team.
A missed call is often a pet owner who calls the next clinic. Aida answers while your team stays with the animal on the table.
Owners notice a sick pet in the evening and on weekends, when the clinic is closed. In the morning, the team is checking in patients and prepping surgery while the phone rings. Refill requests land as voicemails that someone has to chase, and vaccine reminders go out late, or not at all.
Some of those callers found you through local search or a referral, and existing clients call too. Answering gives them a next step.
Do not use a standard missed-call rate, appointment value, or treatment value. Start with the clinic's own records: calls, requests, bookings, attendance, accepted services, and collected revenue.
Aida answers every call, handles the routine work, and books the visit for your team.
Aida answers at any hour and asks the triage questions your clinic sets. When a call sounds like an emergency, it calls or texts your on-call vet right away and gives the owner your emergency steps, such as the nearest emergency hospital you name.
Aida books wellness visits, sick visits, and follow-ups straight into your practice software, and texts the owner a confirmation and a reminder before the visit.
Aida calls or texts owners when vaccines, dental cleanings, or annual checkups are due, and books the visit on the same call.
Aida takes the pet's name, the medication, and the pharmacy or pickup choice, and sends the request to your team to approve. Aida never approves a refill.
Aida answers from your clinic's own information: rates, required vaccines, drop-off and pickup times, and what to bring. It books the stay or the groom where you switch booking on.
Aida handles the routine questions and captures what owners tell it. Your vets keep every medical decision.
Aida handles
Your team keeps
Aida checks open times in your practice software and books directly. We confirm your system during setup.
Aida does not diagnose, give medical advice, or approve refills. It does not quote estimates beyond the prices you publish, and it does not replace your vets.
Call coverage may be the right first step when real calls reach voicemail or wait too long. Wider follow-up gaps may need a broader review first.
Each option suits a different clinic. The right one depends on your call volume, the answers owners need, and the work left for staff.
Aida is not always the best choice. Compare the full call path, staff work, backup plan, and total cost against what your clinic needs.
Before any test, your clinic and Attainment agree on the call purpose, the information collected, staff access, retention, and vendors.
Attainment documents the proposed setup so your team knows what Aida will do before the first call. This is not a compliance certification, legal opinion, or clinical-safety claim.
Rules by province and state: what the law and your regulator require when an AI agent answers the phone.
Use the patient access guide to review the wider path from first question to staff follow-up.
Practice software
Find your practice software in the list below. We confirm your system and version during setup.
Don't see yours, or want to check your version? Ask us to review your setup. Product names belong to their owners. A listing does not mean an affiliation with the software maker.
Short answers on what Aida handles, how booking and emergencies work, who stays in control, and how owner information is handled.
An AI receptionist answers your clinic's calls, shares your clinic's own information, collects the owner's details and the reason for the call, and books the visit into your schedule.
Aida asks the triage questions your clinic sets. When a call sounds like an emergency, it calls or texts your on-call vet right away and gives the owner your emergency steps, such as the address of the emergency hospital you name. Aida never gives medical advice.
Yes. Aida checks open times in your practice software, books in real time, and texts the owner a confirmation. We confirm your system during setup. When a request falls outside your rules, it goes to staff.
Yes. Aida calls or texts owners when vaccines, dental cleanings, or annual checkups are due, and books the visit on the same call.
No. Aida takes the refill request, with the pet, the medication, and the pickup choice, and sends it to your team. Your vet decides.
No. Aida covers after-hours and overflow calls and the repetitive work. Your team keeps the exam room, the exceptions, and the relationship with every owner.
Before a test begins, Attainment lists the proposed fields, vendors, data locations, retention, access, recordings, and staff handoffs. Your clinic reviews the plan and remains responsible for its own duties.
Use your clinic's own call records. Compare answered calls, booked visits, refill requests handled, and staff follow-up time, along with caller drop-off and errors during the test. Do not use a standard revenue promise.
Bring one common call and the hours your team struggles to cover. You will see what Aida would say, what it would capture, and what comes next.
Choose a typical call, such as an after-hours sick pet or a vaccine booking. David will walk through it with you, show the booking your team would see, and name what needs testing before launch.
David Cyrus, Founder and CEO, Attainment