Your general dental practice stops missing patients. Every call answered.
35% of dental calls go unanswered. Of those callers, 75% never try again. An AI receptionist configured specifically for general dental practices answers every call, books appointments, and handles patient questions around the clock.
What a missed call costs a general dental practice.
$500-$900 lost per missed call, based on first-year patient revenue for a new patient at a general dental practice (Source: Dental Intelligence benchmarking data; practice management CPA group averages)
35%
of general dental calls go unanswered on average
75%
of callers who reach voicemail never call back
$500-$900
lost per missed call, general dental
$12,000-$32,000
additional annual revenue available from captured missed calls
A typical general dental practice is open 32 hours a week. That leaves 136 hours where new patient calls go unanswered. At 2 to 3 new patients captured per month, that is $12,000 to $32,000 in additional annual revenue from calls that would have gone to voicemail.
Why general dental practices miss calls.
The problem is not your staff. It is the hours when calls arrive versus when your office is open.
Front desk handles check-ins, payments, and insurance while the phone rings
Evenings and weekends produce zero bookings despite constant incoming calls
New patient calls during peak morning hours go to hold or voicemail
Hygiene recall calls compete with incoming appointment requests for staff attention
What it handles. What it hands off.
Configured for general dental practices: books appointments, answers specialty-specific questions, triages emergencies, sends SMS confirmations.
Answers every call
Picks up immediately, day or night, weekend or holiday. No hold music. No voicemail. Every caller speaks to someone.
Books appointments
Integrates with Dentrix, Eaglesoft, and Open Dental. Schedules directly into your existing system. No double-booking.
Answers patient questions
Hours, insurance accepted, services offered, procedures, location. Handled before your front desk ever picks up.
Triages emergencies
Identifies dental emergencies and routes them to your on-call line immediately. Non-emergencies get booked into the next available slot.
Sends SMS confirmations
Every booking confirmed by text. Reduces no-shows without any manual follow-up from your team.
Backup, not replacement
Overflow and after-hours coverage. Your front desk stays focused on the patients in front of them. The AI handles everyone else.
Before. After.
Every call answered. Appointments booked automatically. Patients captured who would have gone to a competitor.
Today
- Calls ring unanswered nights and weekends
- Front desk handles in-office patients while the phone rings
- Callers who reach voicemail book at the next practice that answers
- $500-$900 in lost revenue for every missed call
With AI Receptionist
- Every call answered, 24 hours a day, 7 days a week
- Appointments booked directly into your schedule
- Specialty-configured knowledge base answers general dental questions
- Emergency triage routes urgent calls immediately
- Live in 2-3 weeks. PHIPA compliant. All patient data stored in Canada. Integrates with Dentrix, Eaglesoft, and Open Dental.
See it handle a general dental call live.
Book a 20-minute demo. We will run through real call scenarios configured for your general dental practice.
Book a DemoFrequently asked questions about AI receptionists for general dental practices.
Can the AI handle hygiene recall calls for a general dental practice?
Yes. The system can be configured to handle recall reminders as outbound messages or to book returning patients who call in for their 6-month cleaning. It integrates with your existing recall workflow in Dentrix or Eaglesoft.
What is the cost per missed call at a general dental practice?
A missed new patient call at a general dental practice represents $500 to $900 in first-year patient revenue, covering the initial exam, X-rays, cleaning, and typical restorative follow-up. At 5 missed calls per week, that is $130,000 to $234,000 in potential annual revenue not captured.
How does it handle a new patient calling for the first time?
The AI captures the caller's name, insurance information, and appointment preference, then books them directly into your schedule. It sends an SMS confirmation and, if configured, a new patient intake form link.
What about general dental practices with multiple locations?
The system supports multi-location practices. Each location gets its own configured knowledge base and schedule integration. Callers are routed to the correct location automatically based on which number they dialed.
Is the dental AI receptionist PHIPA compliant?
Yes. The system is fully PHIPA compliant. All patient data is stored in Canada and encrypted in transit and at rest. No patient data is shared with third parties. It is designed specifically for Canadian healthcare privacy requirements.
How long does setup take?
Most dental practices are live in 2 to 3 weeks. Setup includes connecting your practice management software, configuring your call scripts and knowledge base, and testing before going live.
Does the AI receptionist replace my front desk staff?
No. It is designed as backup for overflow calls and after-hours coverage, not as a replacement for your team. Your front desk staff focus on patients who are physically in the practice. The AI handles the calls they would otherwise miss.
What if the AI cannot answer a question?
For calls outside its configured scope, the AI collects the caller's name and number and schedules a callback from your team. It never leaves a caller without a next step.
Also available for other dental specialties.
Every specialty has different call patterns and revenue per missed call. We configure the system specifically for your practice type.
Orthodontics
$3,500-$7,000 per missed call
View specialty page
Pediatric Dentistry
$400-$900 per missed call
View specialty page
Oral Surgery
$2,000-$8,000 per missed call
View specialty page
Endodontics
$1,200-$2,500 per missed call
View specialty page
Periodontics
$900-$4,500 per missed call
View specialty page
Prosthodontics
$5,000-$30,000 per missed call
View specialty page
Stop losing general dental patients to voicemail.
Book a demo. We will show you exactly what your general dental patients hear and how the system books directly into your schedule.