Estimate first-year patient revenue tied to one month of unanswered calls. This is a revenue scenario, not profit or ROI.
By David Cyrus, Attainment·
First-year patient revenue from one month of missed calls
$11,400
Total calls received across all lines
Use your phone logs. The starting 38% is an example, not an industry average.
Of all unanswered calls, estimate the share that better handling could turn into additional completed patients. Include booking, attendance and collection. Exclude spam, repeat calls and patients staff would secure anyway.
Use collected first-year revenue from your own completed patients
Enter the total monthly amount from your written quote
First-year patient revenue from one month of missed calls
$11,400
$136,800 12 times this revenue scenario, before service cost
Scenario estimate based on your inputs. Not measured revenue. For patients gained from one month of calls. Treatment and other practice costs are not deducted. This is not profit, ROI or a forecast of cash collected.
Enter cost
First-year patient revenue / one month of service cost
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Start with total calls from your phone logs.
Start with total calls from your phone logs. Keep spam, repeat calls and existing-patient calls in that total. Use the conversion share to count only additional completed patients that better call handling could bring. Include booking, attendance and collection in that one rate. Do not remove the same calls twice.
An AI receptionist can support configured call windows and booking into your practice software, or preparing requests for staff to confirm. Measure results before claiming an outcome.
Multiply total monthly calls by the unanswered share, then by the share that better handling could turn into additional completed patients. Multiply those patients by their average collected first-year revenue. At zero service cost, the result shows revenue before cost. When you enter a cost, it shows that revenue less one month of service cost. It excludes labor savings and does not measure profit.
No. It models first-year revenue from patients that better handling of one month of calls could add. It does not prove revenue was lost or will be gained. Use your records and allow for whether your team has room to serve more patients.
It compares first-year revenue from the modeled patients with one month of quoted service cost. Patient care and other practice costs are not deducted. The ratio is not profit ROI, and it does not show when cash arrives.
Use your own phone logs for a representative month. Divide unanswered calls by total incoming calls across the same lines and hours. The starting 38% is only an example, not a verified average for dental practices.
Attainment plans PHIPA and PIPEDA-aware workflows with each practice. Pricing is quoted after a short consultation and includes a one-time setup fee plus a monthly service fee.
Use average collected first-year revenue from your own completed patients. The starting patient value is an example, not a verified Canadian average. Revenue is not profit: it does not deduct the cost of treating those patients.
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