Never miss a PRK inquiry. Every consultation request answered and booked.
PRK patients are often LASIK candidates who have been advised against the procedure. They arrive with specific questions about the extended recovery period, pain management, and visual outcomes. Missing these calls or providing slow callbacks means they choose a competing clinic that responds immediately. An AI receptionist answers every call around the clock, explains the PRK consultation process, and books appointments directly into your schedule.
The cost of a missed PRK inquiry.
At $4,000 per procedure and a 35% missed call rate, the monthly revenue impact adds up quickly.
35%
of vision correction clinic calls go unanswered
72h
average time before a missed caller books with a competitor
$4,000
average PRK procedure value in Canada
35%
of vision correction clinic calls go unanswered
Why PRK clinics miss calls.
Inquiry calls arrive when your staff are in procedures or the clinic is closed.
PRK patients call with detailed questions about the recovery process
After-hours calls during evenings and weekends go straight to voicemail
Patients comparing PRK to LASIK want immediate answers to switch
Staff interruptions during procedures mean calls are missed at peak hours
What it handles. What it hands off.
Configured for PRK clinics: books consultations, answers inquiry questions, sends confirmation. Clinical assessment stays with your surgeon.
Answers every inquiry call
24/7, including evenings and weekends when most LASIK inquiries arrive. No voicemail. No missed consultations.
Books consultations directly
Integrates with your scheduling system. Consultation slots booked in real time. No manual entry and no double-booking.
Handles common questions
Candidacy process, consultation details, pricing range, recovery timeline. Answered before your team arrives.
Sends confirmation by SMS
Every booked consultation confirmed immediately by text. Reduces no-shows without any staff follow-up.
Overflow and after-hours coverage
Handles calls when staff are occupied with patients or the clinic is closed. No inquiry slips through.
Defers clinical questions
Candidacy assessment, contraindications, and expected results are handled by your surgeon at the in-person consultation.
Common questions about PRK AI call answering.
How the AI receptionist works for PRK clinics specifically.
Can an AI receptionist explain the difference between PRK and LASIK to callers?
Aida can explain that PRK is an alternative to LASIK suitable for some patients and direct callers to book a free consultation for clinical assessment. It does not provide clinical recommendations.
Does an AI receptionist work for both PRK and LASIK at the same clinic?
Yes. Clinics offering multiple vision correction procedures configure Aida to handle all procedure types. It routes each caller to the appropriate consultation booking flow based on the procedure they inquire about.
How does the AI handle PRK recovery questions?
Aida provides general information about the consultation and assessment process. Detailed clinical questions about recovery are directed to the surgeon at the free in-person consultation.
What is the ROI of an AI receptionist for a PRK clinic?
At a 35% missed call rate and $4,000 average procedure value, capturing additional consultations each month generates significant incremental revenue. Use the ROI calculator to see an estimate based on your actual call volume.
Does the AI receptionist replace my clinic staff?
No. Aida handles after-hours and overflow calls so your staff can focus on patients in the clinic. Your team stays. Aida covers the calls they would otherwise miss.
How long does setup take for a LASIK clinic?
Most clinics are live in 2 to 3 weeks. Setup includes connecting your scheduling system, configuring call scripts for each procedure type, and a testing period before going live.
What happens when the AI cannot answer a question?
For questions outside its configured scope, Aida collects the caller's name and number and schedules a callback from your team. No caller leaves without a next step.
See how Aida handles vision correction calls
Use the ROI calculator to see your revenue recovery estimate, or book a demo to hear Aida live.