Aida Outbound makes the calls and sends the texts your team never has time for. It reminds customers of their visit, brings lapsed patients and customers back, asks for reviews, calls insurers for coverage and claims, and follows up on inquiries, then tells you what it did.
4
channels, you choose which
Approved
answers only
Staff
keeps final control
You choose how Aida reaches each customer.
Dental and specialty clinics with schedules to fill and patients overdue for a visit, and any small business that wants customers reminded, brought back and asked for reviews without staff time.
You decide which customers Aida contacts, for which job and at what time. It uses your approved information and your rules.
Aida calls or texts, records each answer and reports what it sent and what came back.
When someone replies with a question Aida cannot answer, or a request that needs judgment, it brings in your team with the details.
These answers cover what Aida Outbound does, the channels it works on and what your team keeps control of.
Appointment reminders, confirmations, recall, review requests, insurance calls and follow-ups on inquiries, by phone call or text message.
You do. You choose the customers, the job and the timing, and Aida follows those rules.
Aida handles the reply the way it handles any inbound message. If it needs a person, your team gets the details.
Yes. Aida calls insurers to get a patient's benefit and coverage breakdown and to follow up unpaid or denied claims. It waits on hold, records the answer and gives your team the next step.
Aida reports what it did: who it contacted, what they said and what needs your team.
Choose the job and the channel. We show how Aida could handle it, using your business information.
Approved
answers only
No
setup fee
Staff
keeps control