SMILE inquiries can include questions about eligibility, recovery, and comparison with other procedures. Aida can explain the approved consultation process, collect the request, and support booking where schedule access is configured and tested. Verify the operating impact from clinic call, appointment, procedure, and collection records.
By David Cyrus, Attainment · Updated April 2026
How we decide whether the service fits
We look at SMILE inquiry capture, consult handoff, scheduling access, and fallback paths, then decide whether Aida for SMILE inquiries is the right fix. The goal is a clear result, not another tool added before the problem is understood.
We first check SMILE inquiry capture, consult handoff, scheduling access, and fallback paths. Then we decide whether Aida for SMILE inquiries solves the problem.
Aida fits when callers need approved process answers, tested consultation booking or request capture, and staff review.
It does not fit when candidacy, contraindications, pricing promises, or expected outcomes require clinical judgment.
Your clinic keeps clinical assessment, consultation policy, procedure recommendations, schedule rules, and final patient guidance.
Use your clinic's procedure value, call logs, consultation requests, attendance, and collections to evaluate a scenario.
Planning assumption. Validate against clinic phone data before using it as a revenue forecast.
Baseline
unanswered SMILE inquiries from clinic phone logs
Verify
consultation and completed-procedure outcomes
Clinic data
average SMILE procedure value in Canada
Measure
of vision correction clinic calls go unanswered
Inquiry calls arrive when your staff are in procedures or the clinic is closed.
SMILE patients call to ask about eligibility and compare it to LASIK
Peak-period call volume needs to be measured from clinic records
Inquiry intent and booking outcomes need separate tracking
Missed, returned, booked, and completed inquiries need distinct dispositions
Configured for SMILE clinics: captures clinic-approved consultation logistics and supports tested booking or request handoffs. Clinical candidacy, procedure, recovery, and treatment questions go to your staff.
Supports approved after-hours and overflow call flows, with measured failures, escalations, and fallback outcomes.
Books where supported schedule access is configured and tested. Otherwise prepares a staff-ready consultation request.
Captures clinic-approved contact details, preferred times, and administrative intake. Clinical questions are routed to staff.
Records the approved next step and staff handoff. Any confirmation channel is separately scoped and tested.
Supports calls when staff are occupied or the clinic is closed, with tracked answer, handoff, failure, and fallback outcomes.
Candidacy, procedure, recovery, treatment, and expected-results questions are routed to your clinical team.
How the AI receptionist works for SMILE clinics specifically.
Aida handles clinic-approved consultation logistics and administrative intake. SMILE procedure, candidacy, recovery, treatment, and other clinical questions are routed to staff or the surgeon. It books only where schedule access is supported and tested. Otherwise it prepares a staff-ready request.
Multi-procedure clinics can configure approved flows for LASIK, PRK, and SMILE. A SMILE inquiry follows the clinic's tested booking flow where supported, with a staff-ready request or approved handoff elsewhere.
Pricing varies by clinic, patient, and treatment plan. Use the clinic's own average collected procedure revenue in any model rather than a public list-price range.
Timing depends on the approved call flow, scheduling access, privacy review, integrations, and testing. Confirm the implementation plan for the clinic's exact systems.
No. Aida supports approved after-hours and overflow call flows while clinic staff retain clinical decisions, exceptions, and oversight.
Timing depends on the approved call flow, privacy review, scheduling access, integrations, and testing. Confirm the implementation plan for the clinic's exact systems.
For questions outside its configured scope, Aida follows the approved fallback, such as collecting callback details or routing to staff. Test failures and escalations before launch.
Aida handles calls for dental, LASIK, and plastic surgery clinics across Canada.
Use the ROI calculator to test clinic-specific assumptions, or request an Aida demo.