SMILE is growing fast. Make sure every inquiry is captured.
SMILE is rapidly gaining market share from LASIK due to its flapless design and faster recovery. Patients who call about SMILE are typically well-researched and high-intent. They have already decided on laser vision correction and are selecting a clinic. Missing their inquiry call does not give you a second chance. An AI receptionist captures every SMILE inquiry 24/7, books the consultation, and gives your clinic the first-mover advantage in every conversation.
The cost of a missed SMILE inquiry.
At $4,500 per procedure and a 35% missed call rate, the monthly revenue impact adds up quickly.
35%
of laser eye surgery calls go unanswered on average
+40%
growth in SMILE procedures across Canada year over year
$4,500
average SMILE procedure value in Canada
35%
of vision correction clinic calls go unanswered
Why SMILE clinics miss calls.
Inquiry calls arrive when your staff are in procedures or the clinic is closed.
SMILE patients call to ask about eligibility and compare it to LASIK
Growing procedure demand means more calls during peak periods
Patients aware of SMILE are typically high-intent and ready to book
Missing a SMILE inquiry means losing a patient to the nearest clinic that answers
What it handles. What it hands off.
Configured for SMILE clinics: books consultations, answers inquiry questions, sends confirmation. Clinical assessment stays with your surgeon.
Answers every inquiry call
24/7, including evenings and weekends when most LASIK inquiries arrive. No voicemail. No missed consultations.
Books consultations directly
Integrates with your scheduling system. Consultation slots booked in real time. No manual entry and no double-booking.
Handles common questions
Candidacy process, consultation details, pricing range, recovery timeline. Answered before your team arrives.
Sends confirmation by SMS
Every booked consultation confirmed immediately by text. Reduces no-shows without any staff follow-up.
Overflow and after-hours coverage
Handles calls when staff are occupied with patients or the clinic is closed. No inquiry slips through.
Defers clinical questions
Candidacy assessment, contraindications, and expected results are handled by your surgeon at the in-person consultation.
Common questions about SMILE AI call answering.
How the AI receptionist works for SMILE clinics specifically.
Can an AI receptionist handle SMILE procedure inquiries specifically?
Yes. Aida is configured with procedure-specific knowledge for your clinic. It explains the consultation process for SMILE, answers common questions about recovery and eligibility requirements, and books the appointment.
Does the AI receptionist work if a clinic offers LASIK, PRK, and SMILE?
Yes. Multi-procedure clinics configure Aida to handle all procedure types. Callers mentioning SMILE are routed to the SMILE consultation booking flow.
What is the typical procedure value for SMILE in Canada?
SMILE procedures in Canada typically range from $3,800 to $5,500 per procedure, both eyes. Use the ROI calculator with your actual procedure value to see your revenue recovery estimate.
How long does setup take for a laser eye surgery clinic?
Most clinics are live in 2 to 3 weeks. Setup includes integrating your scheduling system, configuring call scripts for each procedure type, and testing before going live.
Does the AI receptionist replace my clinic staff?
No. Aida handles after-hours and overflow calls so your staff can focus on patients in the clinic. Your team stays. Aida covers the calls they would otherwise miss.
How long does setup take for a LASIK clinic?
Most clinics are live in 2 to 3 weeks. Setup includes connecting your scheduling system, configuring call scripts for each procedure type, and a testing period before going live.
What happens when the AI cannot answer a question?
For questions outside its configured scope, Aida collects the caller's name and number and schedules a callback from your team. No caller leaves without a next step.
See how Aida handles SMILE inquiries
Use the ROI calculator to see your revenue recovery estimate, or book a demo to hear Aida live.