Patient calls carry health information. Where that information is stored, and who can reach it, matters under PIPEDA and provincial health privacy laws such as Ontario's PHIPA. Here is what each AI receptionist says on its own website.
For Canadian clinics
Your calls and transcripts stored on servers in Canada.
You choose how long recordings are kept, from 1 day to 7 years, or not at all.
A signed privacy agreement with every clinic.
Answers in English and French.
Priced in Canadian dollars: CA$500 a month per location, or CA$400 per month, billed annually (CA$4,800 per year).
Books into ClearDent and ABELDent, plus Dentrix, Open Dental, Eaglesoft and more.
| Vendor | Data stored (their words) | Canadian storage | PIPEDA or PHIPA | CA$ price | French |
|---|---|---|---|---|---|
| Aida | Canada, US or Australia, clinic's choice | Yes | Yes (our guides) | Yes | Yes |
| Adit | “All servers used for data storage are located in Canada” (its PHIPA page) | Yes (stated) | Both named | No published price | Yes (30+ languages, blog) |
| RingCentral AI Receptionist | Canadian accounts: stored in the US (AI Receptionist privacy datasheet, July 2026) | No for the AI receptionist | Both named (platform guide) | No | Yes, incl. Canadian French |
| Weave | “stored in, and processed in the United States”; terms also say “other countries” | Not stated | Both named | No | Not named (says it switches languages) |
| Viva AI | Not stated for patient data (US headquarters) | Not stated | Not stated | No | Yes |
| Dentina | Not stated | Not stated | Not stated | No | Yes (ten languages) |
| SuperMIA | India, the US and other places; chatbot offers US, EU or MENA | Not offered | Not stated | No | Yes (40+ languages) |
| Mango Voice | Not stated (“data centers across the country”) | Not stated | Not stated | No | Yes |
| My AI Front Desk | US: “processed and stored” there | Not stated | Not stated | No | Yes |
| Hello Patient | “Our servers are located in the United States” | Not stated | Not stated | No | English and Spanish, more on request |
| Nimblr (Holly) | “primarily ... within the United States” | Not stated | Not stated | No | English and Spanish |
| Smith.ai | “operated from the United States” | Not stated | Not stated | No | English and Spanish |
| Podium | US “and other countries” | Not stated | Not stated | No | Not stated |
| GetHelpdesk | Not stated | Not stated | Not stated | No | Not named (says 25+ languages) |
| Emitrr | Not stated as a country | Not stated | Explains PIPEDA in a blog; no claim | No | Not stated |
| Arini | Not stated | Not stated | Not stated | No | Not named (detects languages) |
| Rondah | Not stated | Not stated | Not stated (HIPAA only) | No | Not stated |
Read from each vendor's public website, privacy policy and terms in October 2026. Vendors change their offers; check with them directly.