Free Practice Readiness Check
Score the parts of your front desk process that shape whether an inquiry becomes a booked consult. See where slow replies, unclear answers, weak follow-up, or staff pressure may be costing bookings.
10 Parts of the Patient Journey
What patients ask, how quickly your team replies, what information is collected, how consults are booked, whether follow-up happens, what staff receive, how results are measured, and who approves changes
Simple 0 to 3 Rating
Rate each part from 0 to 3 based on whether it is defined, consistent, measured, and ready for limited AI automation. Maximum score: 30
Questions to Ask Your Team
One practical question for each part of the patient journey, not a generic checklist
Your Next Step Based on the Result
Four result ranges, from urgent front desk gaps to a practice ready to test limited AI automation
This check is an operational assessment, inspired by the patient behavior shifts described in the ZS Future of Health Report 2026. It's the companion to our guide, The Consult-Ready Practice. Score yourself first, then go deep on your weakest dimension.
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Your total shows whether the biggest issue is unclear answers, missed routing, weak follow-up, missing numbers, or readiness for limited AI automation.
0 to 9: Urgent gaps
Start by reviewing missed calls, slow replies, booking gaps, and follow-up. Our Missed Patient Revenue Calculator gives you a quick estimate. Review forms and staff notes, then build your first approved question list.
10 to 18: Inconsistent
Write down the three main ways patients inquire and book. Make answers and follow-up consistent. Fix where messages go before adding new tools.
19 to 24: Working but unmeasured
Track reply time, booking, and follow-up together. Test AI automation on one approved call type.
25 to 30: Ready for a limited test
Add reporting for the numbers staff review regularly. At this stage, you can test whether Aida supports approved answers, intake, booking, and follow-up for one call type. Clinical decisions and exceptions stay with staff.
Got your number? Send it to us along with the one part of your front desk process that feels most broken: missed calls, consult intake, follow-up, or patient questions. Request a consultation and we'll tell you where you're losing patients first, and what we'd fix in week one.
This scorecard is an operational assessment, not medical advice or a clinical quality assessment. Nothing in this scorecard, and nothing Aida does, diagnoses patients, replaces clinical staff, ensures regulatory compliance, improves clinical outcomes, prevents missed diagnoses, or guarantees revenue.