Free Scorecard
Consult-Ready Scorecard
Most clinics don't have a demand problem. They have a clarity problem in the first few minutes of the patient relationship, and this scorecard shows you exactly where interest stalls before a consult gets booked.
What's Inside
10 Consult-Readiness Dimensions
What patients ask before they book, response speed, intake quality, consult booking path, follow-up discipline, proof and trust, staff handoff, measurement, AI automation readiness, and governance
Simple 0 to 3 Scoring
Score each dimension from not defined to clear, measured, and partly supported by AI automation. Maximum score: 30
Diagnostic Questions
One practical question per dimension to ask your own team, not a generic checklist
Recommended Next Step By Score
Four interpretation bands, from high friction to a clinic ready to test AI automation safely
This scorecard is an operational assessment, inspired by the patient behavior shifts described in the ZS Future of Health Report 2026. It's the companion to our guide, The Consult-Ready Practice. Score yourself first, then go deep on your weakest dimension.
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Your Next Step by Score
Your total tells you whether the gap is clarity, routing, measurement, or readiness for safe AI automation.
0 to 9: High friction
Start with a patient friction audit. Our Patient Friction Score calculator is the fast way to run one. Review missed calls, forms, and staff notes. Build your first approved question list.
10 to 18: Patchy
Map your top three consult paths. Standardize answer blocks and follow-up. Fix response routing before adding new tools.
19 to 24: Functional
Add measurement discipline. Connect intake with booking and follow-up. Test AI automation on one controlled workflow.
25 to 30: Strong
Build the full consult-ready system for your specialty. Add service-level reporting. At this stage, Aida, Attainment's AI receptionist, can run the patient Q&A, intake, and follow-up workflows directly. That's operational support only: Aida doesn't diagnose, doesn't replace your staff, and doesn't guarantee outcomes.
What to Do With Your Score
Got your number? Send it to us along with the one workflow that feels most broken: missed calls, consult intake, follow-up, or patient questions. Request a consultation and we'll tell you where you're losing patients first, and what we'd fix in week one.
This scorecard is an operational assessment, not medical advice or a clinical quality assessment. Nothing in this scorecard, and nothing Aida does, diagnoses patients, replaces clinical staff, ensures regulatory compliance, improves clinical outcomes, prevents missed diagnoses, or guarantees revenue.