Aida can be configured for a multi-location portfolio after consultation. Location scope, supported scheduling access, commercial terms, and governance requirements are confirmed in writing before launch. Review each location's practice software before rollout.
How we decide whether the service fits
We look at multi-location call coverage, SLA needs, reporting, and rollout governance, then decide whether Aida enterprise deployment is the right fix. The goal is a clear result, not another tool added before the problem is understood.
We first check multi-location call coverage, SLA needs, reporting, and rollout governance. Then we decide whether Aida enterprise deployment solves the problem.
Aida fits when a portfolio wants a tested pilot, clear location controls, and executive visibility before full rollout.
It does not fit when the goal is to skip discovery and force every location into the same untested call path.
Your team keeps rollout approval, SLA requirements, brand choices, staff policy, and the final operating model.
Portfolio
scope
Confirmed in consultation
CDCP
checklist
Automated intake at every accepting location
PMS
workflow
Confirmed and tested per location
We define the locations, approved call paths, staff escalation, privacy review, and supported scheduling workflow before any enterprise implementation.
We review location count, call paths, language needs, and supported scheduling access to define an implementation scope for your portfolio.
The consultation defines implementation responsibilities, configuration review, staff escalation, privacy requirements, and support expectations before any launch.
Reporting, integrations, billing, branding, and service-level requirements can be assessed during consultation. They require validation and written agreement before inclusion.
Enterprise consultation can scope
A phased implementation may be considered after the scope, location workflows, scheduling access, privacy requirements, support, and success measures are validated and agreed in writing.
We map your location portfolio, current after-hours coverage, PMS systems in use, CDCP volume, and the specific gaps Aida would fill.
A limited implementation may be considered after locations, workflows, scheduling access, privacy requirements, support, and success measures are validated and agreed in writing.
The team reviews the agreed call handling and staff feedback. Any expansion depends on the validated scope and a further written agreement.
Additional locations can be considered only after their call paths, privacy requirements, staff escalation, and scheduling system are reviewed and agreed.
Practice software
Find your practice software in the list below. We confirm your system and version during setup. Booking has run live on ClearDent.
Dental systems by market
Dental systems by market
Don't see yours, or want to check your version? Search the practice software directory and ask us to review your setup. Product names belong to their owners. A listing does not mean an affiliation with the software maker.
Multi-location scope, scheduling access, CDCP intake, commercial terms, and optional requirements are confirmed through consultation.
We start with a consultation about locations, approved call paths, language configuration, staff escalation, privacy requirements, and each location's scheduling system. Commercial terms are set only in the resulting written agreement.
For groups with several locations, we confirm and test each location's system separately. Aida books directly into each location's practice software.
Branding or white-labeling requirements can be discussed during consultation. They are not included by default and require feasibility validation and written agreement.
Integration or API requirements can be assessed during consultation. They are not included by default and require technical validation, privacy review, and written agreement.
Billing arrangements are defined in the commercial agreement after the implementation scope is confirmed. Centralized billing and volume pricing are not assumed.
A limited implementation can be considered during consultation. Its locations, duration, workflows, support, integrations, and success measures must be validated and agreed in writing before launch.
We review your locations, approved call paths, PMS workflows, and CDCP needs, then define a validated implementation scope for your portfolio.