Keep your phones
Forward your calls or use our number, while several rivals sell their AI only with their own phone system.
- Forward your calls to Aida, or use the number we give you.
- Keep your number.
- Keep your phones and your software.
Your practice runs on ClearDent. When a patient calls after hours or during a busy stretch, Aida answers, captures the caller's request, and can check open times in your ClearDent schedule and book the appointment. Booking has run live at a dental clinic on ClearDent. We confirm your system and version during setup.
How we decide whether the service fits
We look at the ClearDent practice path from patient call to booking or staff request, then decide whether Aida for ClearDent practices is the right fix. The goal is a clear result, not another tool added before the problem is understood.
We first check the ClearDent practice path from patient call to booking or staff request. Then we decide whether Aida for ClearDent practices solves the problem.
Use it when the practice needs every call answered and appointments booked directly into ClearDent.
Do not treat ClearDent support as a one-size connection. The exact workflow depends on access, scheduling rules, staff review, and setup tests.
Your practice keeps clinical judgment, ClearDent records, schedule confirmation, access scope, staff review, and every regulated decision.
ClearDent is practice management software developed in British Columbia specifically for Canadian dental practices. It covers scheduling, charting, billing, recalls, and insurance, and is widely used across BC and Ontario.
ClearDent, developed by ClearDent Inc. in BC, is designed around the workflows of Canadian dental practices. It handles the full patient journey: appointment booking, clinical notes, digital imaging, billing, insurance claims, and recall management.
For practices already on ClearDent, adding an AI receptionist means every call is answered and Aida checks open times in your ClearDent schedule and books the appointment. Your front desk starts the day with overnight and after-hours bookings instead of a voicemail box and missed calls. We confirm your system and version during setup.
Aida answers the call and can check open times in your ClearDent schedule and book the appointment under your clinic's rules. We confirm and test the workflow for your ClearDent setup during setup, before launch.
The caller asks for an appointment.
Aida checks open times and books under your clinic's rules.
The booking is confirmed once it is read back from the schedule. If it cannot be confirmed, staff receive a request to follow up.
Aida captures caller details, then books the appointment for your team. Clinical records and billing data are not accessed.
| Data type | How it is handled |
|---|---|
| Patient name and phone number | Captured by Aida |
| Appointment type and preferred time | Captured by Aida |
| Provider or operatory preference | Captured by Aida |
| Call notes and special requests | Captured by Aida |
| Booking, or a request for staff to confirm | Confirmed from the schedule, or delivered to your front desk |
| Schedule rules and availability logic | Configured during setup |
ClearDent is a Canadian dental PMS. Aida planning is PHIPA-aware. Before launch, the connection method, access scope, processing location, retention, and vendor terms are validated with your practice.
Most US-based dental AI receptionists carry a HIPAA badge. HIPAA does not apply in Canada. Ontario dental practices are governed by PHIPA. A core privacy question is where personal health information is processed, who can access it, and what safeguards and agreements govern the workflow.
ClearDent, developed by ClearDent Inc., is reviewed as part of the practice's PMS workflow. Aida books directly into the schedule. Any supported connection is validated before launch.
This planning does not claim PHIPA compliance. The connection method, access scope, processing location, retention, and vendor terms are validated before launch.
Why Aida
Aida is the AI agent that takes the repetitive work. Here is how it compares with the field.
Forward your calls or use our number, while several rivals sell their AI only with their own phone system.
What none of the 20 vendors we checked offer: a choice of Canada, the US or Australia for your data, or a choice of how long recordings are kept.
Aida supports ClearDent and ABELDent, plus Dentrix, Open Dental and Eaglesoft, and only one of the 20 names ClearDent.
CA$500 a month per location (US$350, A$500, NZ$500, all including tax; £300 plus VAT, €350 plus VAT; AED 1,300 business pricing, excluding 5% VAT; SAR 1,300 plus 15% VAT), or CA$400 per month, billed annually (CA$4,800 per year), including tax, with unlimited calls, no setup fee and month to month terms, while many rivals bill per call, per minute or per credit, so a busy clinic pays more as it grows.
Our price is on the site, while most of the 20 keep the dental price behind a demo or inside a bundle.
Aida books into your practice software while the caller is on the line, while most of the 20 take a request that lands minutes later or needs staff to finish.
Phone, text, iMessage, WhatsApp, email, Instagram, Facebook, Messenger and fax, while nearly all of the 20 answer phone and text only.
Reminders, recall, review requests and insurance coverage calls go out from the number patients know, while most of the 20 sell inbound only or bundle outbound with their phones.
Add answers, knowledge and feedback in the portal and Aida learns, while with some rivals every change goes through their staff.
Checked against 20 AI receptionist vendors, October 2026.
Common questions about Aida and ClearDent, covering booking and staff requests, data access, PHIPA-aware planning, and CDCP patient intake.
Yes. Aida can check open times in your ClearDent schedule and book the appointment. Booking has run live at a dental clinic on ClearDent. We confirm your system and version during setup.
Aida can check open times in your ClearDent schedule and book the appointment. Booking has run live at a dental clinic on ClearDent. A booking counts as confirmed once it is read back from the schedule, and if it cannot be confirmed, staff receive a request to follow up.
No. Aida does not read full patient health records or clinical notes from ClearDent. It works from the call and the scheduling context your practice configures, and keeps clinical data with your team.
Aida is planned with PHIPA-aware practices in mind. Before launch, the connection method, access scope, processing location, retention, and vendor terms are validated with your practice. This is not a claim of PHIPA compliance.
If a booking cannot be confirmed, staff receive a request to follow up. Aida books directly into ClearDent.
Yes. Aida runs the CDCP intake, capturing the member ID, date of birth, and appointment type, then books the appointment into ClearDent. Practice staff review the summary and escalate questions under the clinic's process. The clinic, not Aida, confirms eligibility.
Aida focuses on inbound call handling and preparing appointment requests. Automated reminders remain with your existing ClearDent reminder tools or a connected patient communication platform. Whether the workflows can coexist depends on implementation validation, including data flow, timing, and patient communication rules.
No. Aida works with the system you have: you forward your calls to Aida, or we give you a number to use. There are no new phones and no change to your number.
Unanswered calls during lunch, after 5pm, or over the weekend can become patients who call a competitor next. Aida answers every call and can check open times in your ClearDent schedule and book the appointment.
Aida books directly into ClearDent. We confirm your system and version during setup.