Aida for dental clinics
Online booking for dental clinics.
Patients book themselves on your website, any hour. A booking bubble opens a "Pick a time" calendar with chat beside it, and the visit goes into your practice software. Your front desk stops playing phone tag and starts the day with a fuller schedule. Aida connects to the software you already use and does the work there.
How it works
From your website to your schedule.
A patient opens your booking page.
They tap the booking bubble on your website, any hour, on a phone or a computer.
They pick a time that is really open.
The "Pick a time" calendar shows only the open times from your practice software, for the visit types you choose to offer online.
The visit is booked into your practice software.
Aida writes the appointment into your schedule, so nobody types it in twice. The patient gets a confirmation.
Your team sees it.
The new booking is in your schedule and in Aida's daily list, ready when your front desk opens.
If a patient has a question before they book, the chat beside the calendar answers it from your clinic's own information, in English, French or Arabic.
Practice software
Booked into the software you already use.
Online scheduling only works when the times are real. Aida shows the open times from your practice software and books the visit there, so nobody types it in twice.
Aida connects to ClearDent, ABELDent, Dentrix, Eaglesoft and Open Dental, and to the other systems in our practice software directory. Setup confirms the booking route for your system before your page goes live.
Practice software Aida connects toYour rules
You decide what patients can book.
Online booking follows the rules your clinic sets:
- Which visit types patients can book themselves, and how long each one takes
- Whether new patients can book each visit type
- Which dentists and hygienists each visit type can be booked with
- Which days and hours each visit type can be booked
- How far ahead patients can book, and how soon
- Closed dates, such as holidays
Anything you keep off the booking page stays with your front desk.
For your team
Fewer phone rounds, a fuller schedule.
Patients who would have called during your busiest hour book themselves instead, at a time that suits them. Your front desk spends less time on the phone and more time with the patients at the counter. Evening and weekend bookings are waiting in your schedule in the morning, and when a patient cancels, the waitlist below helps fill the time.
Cancelled visits
Cancellation list and waitlist.
A cancelled visit should not become an empty chair. Aida keeps your waitlist and, when a patient cancels, offers the time to the patients waiting. Whoever takes it is booked. Your front desk stays with the patients in front of them instead of working down a list by phone. Aida connects to your practice software and does the work there.
Online booking questions.
- Can new patients book online?
- Yes, for the visit types you open to new patients. You choose which ones.
- Will patients see times that are already taken?
- No. The calendar shows only the open times from your practice software, within the hours you set for each visit type.
- Does my team have to re-enter bookings?
- No. Aida books the visit into your practice software, and your team sees it in the schedule.
- What languages does the booking chat speak?
- English, French and Arabic.