What clinics in Arkansas must do when an AI agent answers the phone.

Under the statute below, the consent of one party to the call is enough. Federal law lets a party to a call record it, so the federal rule applies the same way here.

• Arkansas Code (onecle.com copy): Ark. Code 5-60-120(a), read from onecle.com, a non-official copy“unless the person is a party to the communication or one (1) of the parties to the communication has given prior consent to the interception and recording”

We found no state law that requires a business or health provider to tell a caller, texter or patient they are dealing with an AI. This rests on secondary trackers and web searches, not on the legislature's own search, so it is a finding of none found and not proof that none exists.

We found no comprehensive consumer privacy law and no consumer health data law in force here. We checked secondary update lists, not the legislature's own search. A state medical records or professional confidentiality statute may also apply and was not searched. HIPAA still binds a covered clinic and its business associate vendor.

Arkansas bars an automated system that dials and plays recorded messages to offer goods or services or to solicit. The statute allows such a system to inform a purchaser about receipt and availability of goods or services for delivery, or to convey information about the status of a previous order, or to answer a call the person made. It is aimed at sales and solicitation. The federal rules on AI-voice calls and texts apply as well.

• Arkansas Code (onecle.com copy): Ark. Code 5-63-204(a)(2), read from onecle.com, a non-official copy“Inform the purchaser of the goods or services concerning receipt and availability of the goods or services for delivery”

We found no statement from the Arkansas State Board of Dental Examiners on AI agents. Our check was a web search, not a search of the board's own site, so this is not proof of absence.

We found no statement from the Arkansas State Medical Board on AI agents. Our check was a web search, not a search of the board's own site, so this is not proof of absence.

The federal rule applies here; nothing specific to this place was found.

The ADA requires a public accommodation to provide effective real-time communication, including text telephones and FCC-approved relay systems. A clinic phone line answered by an AI agent must still work for a relay caller.

• eCFR: 28 CFR 36.303(d)(1), effective communication (current to 2026-10-16)“effective real-time communication ... including text telephones (TTYs) and all forms of FCC-approved telecommunications relay systems, including Internet-based relay systems.”