What clinics in District of Columbia must do when an AI agent answers the phone.

Under the statute below, the consent of one party to the call is enough. Federal law lets a party to a call record it, so the federal rule applies the same way here.

• Council of the District of Columbia: D.C. Code 23-542(b)(3)“where such person is a party to the communication, or where one of the parties to the communication has given prior consent to such interception”

We found no state law that requires a business or health provider to tell a caller, texter or patient they are dealing with an AI. This rests on secondary trackers and web searches, not on the legislature's own search, so it is a finding of none found and not proof that none exists.

We found no comprehensive consumer privacy law and no consumer health data law in force here. We checked secondary update lists, not the legislature's own search. A state medical records or professional confidentiality statute may also apply and was not searched. HIPAA still binds a covered clinic and its business associate vendor.

D.C. bars using an automated dialing, push-button or tone-activated telephone system with a prerecorded message for the sole purpose of soliciting a person to purchase or lease goods, services or real property. It does not apply if the caller has a preexisting business relationship with the party called and the call concerns goods, services or real property previously ordered or purchased. It covers solicitation only. The federal rules on AI-voice calls and texts apply as well.

• Council of the District of Columbia: D.C. Code 34-1701(b)(1)“for the sole purpose of: (A) Soliciting a person over the telephone to purchase or lease goods, services, or real property”
• Council of the District of Columbia: D.C. Code 34-1701(b)(2)(B)“A person has a preexisting business relationship with the party called and the call concerns goods, services, or real property that have been previously ordered or purchased”

We found no adopted statement from the D.C. Board of Dentistry on AI agents. Its open session minutes of 19 November 2025 list AI in dentistry as an American Association of Dental Boards meeting topic. That is a reported discussion topic, not a position.

• DC Health: D.C. Board of Dentistry open session minutes, 19 November 2025“AI (artificial intelligence) in dentistry”

We found no statement from the D.C. Board of Medicine on AI agents. A search of its best-practice guidelines page found no AI statement. Our check was a web search, not a search of the board's own site, so this is not proof of absence.

The federal rule applies here; nothing specific to this place was found.

The ADA requires a public accommodation to provide effective real-time communication, including text telephones and FCC-approved relay systems. A clinic phone line answered by an AI agent must still work for a relay caller.

• eCFR: 28 CFR 36.303(d)(1), effective communication (current to 2026-10-16)“effective real-time communication ... including text telephones (TTYs) and all forms of FCC-approved telecommunications relay systems, including Internet-based relay systems.”