What clinics in Kentucky must do when an AI agent answers the phone.

Under the statute below, the consent of one party to the call is enough. Federal law lets a party to a call record it, so the federal rule applies the same way here.

• Kentucky Legislative Research Commission: KRS 526.010 (effective January 1, 1975)“without the consent of at least one (1) party thereto by means of any electronic, mechanical or other device”

We found no state law that requires a business or health provider to tell a caller, texter or patient they are dealing with an AI. This rests on secondary trackers and web searches, not on the legislature's own search, so it is a finding of none found and not proof that none exists.

Kentucky's consumer data privacy act, effective 2026-01-01, does not apply to a covered entity or business associate governed by the HIPAA privacy, security and breach notification rules. We read this in the bill text, not the codified statute. HIPAA still binds a covered clinic and its business associate vendor.

• Kentucky General Assembly: HB 15 (2024 Regular Session), applicability section“Covered entity or business associate governed by the privacy, security, and breach notification rules issued by the United States Department of Health and Human Services, 45 C.F.R. pts. 160 and 164 established pursuant to HIPAA”

We could not read Kentucky's telemarketing law. Search summaries point to KRS 367.46951 and 367.46955 on prerecorded or artificial voice calls to residences, but neither the official page nor a copy could be read, so we state no rule. The federal rules on AI-voice calls and texts apply as well.

We found no statement from the Kentucky Board of Dentistry on AI agents. Our check was a web search, not a search of the board's own site, so this is not proof of absence.

We found no statement from the Kentucky Board of Medical Licensure on AI agents. Our check was a web search, not a search of the board's own site, so this is not proof of absence.

The federal rule applies here; nothing specific to this place was found.

The ADA requires a public accommodation to provide effective real-time communication, including text telephones and FCC-approved relay systems. A clinic phone line answered by an AI agent must still work for a relay caller.

• eCFR: 28 CFR 36.303(d)(1), effective communication (current to 2026-10-16)“effective real-time communication ... including text telephones (TTYs) and all forms of FCC-approved telecommunications relay systems, including Internet-based relay systems.”