We could not confirm New Mexico's recording rule from a current official page. Its Medical Board has a policy that patients must be informed when AI is used in their care.
Recording notice
Not confirmed
AI disclosure
No
Dental regulator statement
Not confirmed
This is a guide for clinic owners, not legal advice. Every line points to the law or the regulator's own page, checked on 2026-10-21. Where we could not confirm something, the page says so.
N.M. Stat. 30-12-1 makes it an offense to read or record a telephone message without consent. We could only read it as reproduced in a 2013 bill (SB 127), which shows the wording without the consent of a sender or intended recipient, so one party's consent. That bill proposed a change and did not, as far as its page shows, pass. We found no current official text, and secondary sources say the section reaches landline taps and not clearly wireless calls, which we could not support from primary text.
We found no state law that requires a business or health provider to tell a caller, texter or patient they are dealing with an AI. This rests on secondary trackers and web searches, not on the legislature's own search, so it is a finding of none found and not proof that none exists.
We found no comprehensive consumer privacy law and no consumer health data law in force here. We checked secondary update lists, not the legislature's own search. A state medical records or professional confidentiality statute may also apply and was not searched. HIPAA still binds a covered clinic and its business associate vendor.
New Mexico's telephone solicitation statute is titled Telephone solicitation sales; automated telephone dialing systems for sales restricted; disclosure and other requirements established for authorized telephone solicitation sales; prohibited telephone solicitation. By its title it is about sales. We did not read the operative text, so we state no rule. The federal rules on AI-voice calls and texts apply as well.
Our research recorded no statement from a New Mexico dental board on AI agents.
The New Mexico Medical Board's Policy on the Use of Artificial Intelligence (AI) in Medical Practice, issued 2024-11-08 and revised 2025-08-21, says patients must be informed when AI is used in their care, including the role of the AI, limitations or uncertainty, and the practitioner's responsibility for final decisions. It applies to licensees who use AI in any clinical capacity, including diagnostic support, clinical decision-making and workflow management. Whether it reaches an AI front desk is not stated.
The federal rule applies here; nothing specific to this place was found.
The ADA requires a public accommodation to provide effective real-time communication, including text telephones and FCC-approved relay systems. A clinic phone line answered by an AI agent must still work for a relay caller.
Aida opens every call with the recording notice your province or state needs, and says it is the practice's AI agent wherever you want it to. Request a demo with your clinic's rules in mind.
Notice
in the opening line
Approved
answers only
Staff
keeps control