Utah is a one-party consent state for recording calls. Utah requires a spoken AI disclosure at the start of a verbal interaction when the use is a high-risk AI interaction, which includes collecting health data.
Recording notice
Partly
AI disclosure
Yes
Dental regulator statement
No
This is a guide for clinic owners, not legal advice. Every line points to the law or the regulator's own page, checked on 2026-10-21. Where we could not confirm something, the page says so.
Under the statute below, the consent of one party to the call is enough. Federal law lets a party to a call record it, so the federal rule applies the same way here.
Utah Code 13-77-103(2) and (3) requires a person providing services to prominently disclose when an individual is interacting with generative AI, if the use is a high-risk AI interaction, and to give it verbally at the start of a verbal interaction. High-risk includes collecting health data. Utah defines a regulated occupation as one regulated by the Department of Commerce that needs a license or certification, and dentist and physician licenses fit. The earlier cite in section 13-2-12 was repealed on 2025-05-07 by SB 226. Utah also has a separate rule for mental health chatbots, which must disclose that they are AI and not human.
The Utah Consumer Privacy Act does not apply to a covered entity, a business associate, or information that meets the definition of protected health information under HIPAA. HIPAA still binds a covered clinic and its business associate vendor.
We could read only a superseded version of Utah's telephone solicitation rule (superseded 2022-05-04). It said a person may not operate or authorize the operation of an automated telephone dialing system to make a telephone solicitation, except with the prior express consent of the person called or to a person with whom the solicitor has an established business relationship. It covered solicitation only. We did not retrieve the current text, so we state no current rule. The federal rules on AI-voice calls and texts apply as well.
We found no statement from the Utah Dentist and Dental Hygienist Licensing Board on AI agents. The Utah Office of Artificial Intelligence Policy, which is not a licensing board, granted a company a 12-month regulatory mitigation agreement under which licensed dental hygienists may use AI to assist in diagnosing specific dental conditions, with informed consent from patients. That concerns clinical radiographs, not reception.
We found no statement from the Utah Physicians Licensing Board on AI agents. Our check was a web search, not a search of the board's own site, so this is not proof of absence.
The federal rule applies here; nothing specific to this place was found.
The ADA requires a public accommodation to provide effective real-time communication, including text telephones and FCC-approved relay systems. A clinic phone line answered by an AI agent must still work for a relay caller.
Aida opens every call with the recording notice your province or state needs, and says it is the practice's AI agent wherever you want it to. Request a demo with your clinic's rules in mind.
Notice
in the opening line
Approved
answers only
Staff
keeps control