What clinics in Iowa must do when an AI agent answers the phone.

Under the statute below, the consent of one party to the call is enough. Federal law lets a party to a call record it, so the federal rule applies the same way here.

• Iowa Legislature: Iowa Code 808B.2(2)(c)“if one of the parties to the communication has given prior consent to the interception”

Iowa SF 2417 (2026, new Iowa Code chapter 554J, applying from 2027-07-01 per the enrolled text) requires disclosure only to a minor account holder that they are interacting with artificial intelligence. Its definition of conversational AI service excludes software primarily designed and marketed for commercial use by business entities to assist customers in obtaining services or purchasing goods. It is not a general duty to patients.

• Iowa Legislature: SF 2417 (2026), enrolled“Primarily designed and marketed for commercial use by business entities to assist customers in obtaining services or purchasing goods from the business.”

Iowa's consumer data privacy chapter does not apply to persons who are subject to and comply with the federal HIPAA regulations, and it also exempts HIPAA protected information. It applies only above a consumer-count threshold (100,000, or 25,000 with half of revenue from sales), which we did not read in full. HIPAA still binds a covered clinic and its business associate vendor.

• Iowa Legislature: Iowa Code 715D.2(2)“persons who are subject to and comply with regulations promulgated pursuant to Tit. II, subtit. F”

We found no current Iowa autodialer statute. The section a law firm's list cited, Iowa Code 476.57, shows as repealed by 2018 Acts, chapter 1160. Iowa's telemarketing law in chapter 714 was not read. The federal rules on AI-voice calls and texts apply as well.

• Iowa Legislature: Iowa Code 476.57 (official page)“Repealed by 2018 Acts, ch 1160”

We found no statement from the Iowa Dental Board on AI agents. Our check was a web search, not a search of the board's own site, so this is not proof of absence.

We found no statement from the Iowa Board of Medicine on AI agents. The Board of Medicine page carries an October 2026 newsletter teaser listing AI regulation in medicine, per a search snippet. We did not open the issue. Our check was a web search, not a search of the board's own site, so this is not proof of absence.

The federal rule applies here; nothing specific to this place was found.

The ADA requires a public accommodation to provide effective real-time communication, including text telephones and FCC-approved relay systems. A clinic phone line answered by an AI agent must still work for a relay caller.

• eCFR: 28 CFR 36.303(d)(1), effective communication (current to 2026-10-16)“effective real-time communication ... including text telephones (TTYs) and all forms of FCC-approved telecommunications relay systems, including Internet-based relay systems.”